Admin Support II BCCC

McIntosh Trail Community Service Board • Jackson, GA

7d

About The Position

Under general supervision of a clerical or administrative supervisor, performs a variety of general secretarial, clerical, and administrative support functions/processes and/or a few specialized and/or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment.

Requirements

• High school diploma or GED AND general office or administrative experience

Nice To Haves

• Cooperate with others and demonstrate teamwork to model for staff.
• Seek out feedback and provide / contribute to agency goals and vision.
• Complete all trainings per agency guidelines.

Responsibilities

• Coordinate with staff to continue to develop system of monitoring and tracking clerical responsibilities.
• Manage medical records and patient assistance documentation.
• Communicate with consumers and public to gather and disperse information.
• Identify opportunities to enhance families through SOC; by linking clients with and build upon other system change initiatives (i.e. homelessness, physical health, self-care, and living skills).
• Identifying and developing natural support resources; linking strengths to strategies and objectives for family members, natural supports (individuals), and formal team members, ensuring no cost/low-cost resources are explored and exhausted before utilizing customized goods and services flex funding.
• Provide training and education to parents and youth to support resiliency and self-efficacy.
• Recognize and identify the central importance of the support a youth/child, parents/caregivers, and other family members receive "naturally," i.e., from the individuals and organizations whose connection to the family is independent of the formal service system and its resources.
• Compute fees and schedule appointments as necessary.
• Coordinate schedules, ensure authorizations, work with eligibility specialists, and monitor to ensure no more than 10 write-offs annually.
• Meet clerical guidelines and act as backup safety monitor.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all company policies and procedures.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED