Admin Support Assistant I
About The Position
Under immediate supervision, the ASAI performs general office support work of moderate and routine difficulty. Assignments are narrow in scope and may involve completing a component of a project; may assist in training new staff members; detailed instructions are given with a progression to an occasional review as more independence is achieved; assignments involve limited use of discretion, judgment and innovation. Policies and procedures are regularly referenced and applied.This is an entry-level position clerical position involving basic knowledge of financial record-keeping methods, procedures, and practices. Fundamental written and oral communication, grammar, spelling, and punctuation to effectively communicate standard information; ability to understand office procedures, operate standard office equipment, learn technology systems, perform basic mathematical calculations, and type. Respond to routine inquiries and explain standard policies/procedures to others. Accountability is usually limited to own work assignments.
Requirements
- High school diploma or equivalent
- Previous experience in an office or administrative environment
- Candidate must reside in California and live within a commutable distance fromSDSU at time of hire.
- Job offer is contingent upon satisfactory clearance based on background checkresults (including a criminal record check).
Nice To Haves
- One or more years in an office environment
- Previous experience using Word, Excel and basic computer programs
- Previous experience working in a DUIP Program
- Previous cash handling and cashiering experience
- Bilingual in both English and Spanish
Responsibilities
- Receives active and prospective clients over the counter
- Answers questions
- Reschedule clients for services as needed
- Schedules appointments
- Answers multi-phone lines and takes messages
- Impart accurate information about the DUIP policies and procedures and refers clients to appropriate staff members for services
- Conducts Intake Interviews and prepares appropriate contract; documents pertinent information in case files for case management
- Performs duties as necessary in relation to pre and post orientation and enrollment of new clients; records education attendance
- Collects and process the appropriate customer transactions using Microsoft Access register system; performs open/close register functions and drop deposits
- Attends staff meetings and training as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
