Admin Services Assistant - Milwaukee, WI

Maximus

11d•$16 - $17•Onsite

About The Position

Maximus is seeking a highly organized and detail-oriented Admin Services Assistant to support daily office operations and contribute to the success of a mission-driven program. In this role, you will be responsible for maintaining clear communication across the team, managing essential administrative tasks, and ensuring accurate digital recordkeeping. This position is ideal for someone who thrives in a structured environment, enjoys supporting others behind the scenes, and takes pride in keeping things running smoothly and efficiently.

Requirements

High School diploma, GED, or equivalent required.
0-2 years of experience required.
Proficiency in Office applications (excel, word, outlook)
Previous customer service experience

Nice To Haves

Prior experience with Microsoft Office Products preferred
Attention to detail and strong organizational experience preferred
Prior experience with scanning is preferred
Prior experience working with diverse populations preferred

Responsibilities

Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.
Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients.
Type or generate letters and other documents as necessary.
Assist in the maintenance of the office record and filing systems.
Retrieve, log, and route correspondence (faxes, email, letters, etc.).
Prepare and log outgoing and incoming shipments.
Ensure document control of mail and project correspondence.
Handle mail and postal machine.
Assist with coordination of meetings both internally and with the customer and participate as necessary.
Backup support for recording and providing meeting minutes within the required time frame as necessary.

Benefits

Competitive Compensation
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Life insurance benefits
Discounts on Auto, Home, Renter's, and Pet insurance.
401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities - Participate in training programs, workshops, and conferences.