Admin Service and Support Specialist
About The Position
The Admin Service and Support Specialist is a non-supervisory role that supports all departments and helps keep the branch running smoothly. Reporting to the Branch Manager, the position assists dispatch with work orders, billing notes, and equipment data; performs clerical and customer-service tasks; manages UPS shipments; and helps organize service components. The role requires a safety-focused, self-motivated, and organized person who can work independently with minimal supervision. The position is primarily based in a typical office environment and may involve occasional light lifting and a mix of sitting, walking, and standing.
Requirements
- High school diploma or equivalent.
- Two years of education and/or experience in a related field.
- Strong customer service, communication, and problem-solving skills.
- Successful completion of a pre-employment drug screen and criminal background check.
- Safety-focused attitude.
- Ability to work independently with minimal supervision; self-motivated and organized.
- Comfort operating computers and office equipment.
- Ability to perform occasional light lifting and a mix of sitting, walking, and standing.
Responsibilities
- Assist dispatch with creating work orders, maintaining billing notes, and entering new equipment data.
- Perform clerical duties, including scanning, filing, and managing daily mail.
- Welcome customers and guide them in tagging equipment for repairs.
- Manage UPS shipments and ensure accuracy and proper documentation.
- Ensure components are stored correctly in the warehouse or attached to Service Work Orders.
- Prioritize safety and follow accident prevention procedures.
- Take on new challenges and other tasks assigned by the Branch Manager.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
