Admin (Production Control Clerk)

Dexterra • Beltsville, MD

7d • Onsite

About The Position

The Admin (Production Control Clerk) is the central point of contact for service requests and performs administrative functions at CMI’s customer site in Beltsville, MD.

Requirements

• High School diploma; Bachelors degree preferred
• At least (3) years of strong administrative support experience within a high demanding environment with multiple stakeholders.
• Proficiency in the use of the National Computerized Maintenance Management System (NCMMS) and/or Maximo
• Great customer service skills with a friendly and professional demeanor
• Must be proactive and organized
• Must be able to fluently read, write, speak, and understand the English language
• Must be able to pass a government background check

Nice To Haves

• CMMS operations, data management and reporting, parking pass assignment and distribution, conference room scheduling, electronic filing, data analysis, writing correspondence and other administrative functions as assigned by the customer.

Responsibilities

• Act as a central point of contact for the CMI team, tenants, and the customer.
• Oversee the tracking and documentation of work orders, preventive maintenance schedules, project progress and accuracy of data within the customer database system.
• Facilitate the processing of service requests, maintaining records, and generating reports as needed
• Monitor the centralized email inbox and toll-free phone line.
• Manage, disburse, track, maintain, report on various non-consumable physical inventory items such as: access control keys, HDMI cables, microphones, laser pointers and power cords.
• Track use and warranties for physical inventory.
• Inform customer of any required maintenance or repairs required to ensure continual availability to customer personnel
• Perform other admin related duties as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED