Admin Operations Manager

California Autism Center•Fresno, CA

3d•Hybrid

About The Position

At California Autism Center (CAC), we help our clients get school-ready through in-clinic behavioral services that prioritize each child’s safety and dignity. Through one-on-one, hands-on learning, our clinicians build trust with each child by providing personalized support and acceptance. Our naturalistic teaching strategies emphasize learning through play, fostering joy and meaningful growth. We’re here to cheer kids on, lift them up, and empower them to learn new things in the way that helps them thrive. CAC is a locally owned and operated ABA service provider in the heart of the Central Valley. We currently have 6 Treatment Centers in Fresno, Merced, and Visalia. We lead with positivity, perseverance, and teamwork. What makes CAC great? · Joyful & Playful Therapy – Natural, child-centered environments focused on early intervention for children aged 2–6. · Strong Support System – Safety, crisis management, and a culture of mentorship to prevent burnout. We care about your well-being! · Collaboration – Work alongside a dedicated team of professionals, receive hands-on support, and grow together in a shared mission. The Role We are seeking an experienced and detail-oriented Operations Manager to lead administrative functions at our treatment centers. As the backbone of our operational success, the Operations Manager will oversee daily office operations, facility management, and support staff, ensuring the smooth running of our centers. The ideal candidate will have exceptional organizational skills, leadership experience, and the ability to handle crisis situations effectively. This full-time role is based in our administration office, reporting directly to the Director of Operations. Office Managers at each treatment center will report to you, and regular travel between centers is required.

Requirements

Minimum 5 years of experience in office management, including overseeing a team of 5 or more direct reports
Experience in facility or property management
Proficiency in Microsoft Office and the ability to learn new software and systems quickly
Strong organizational, multitasking, and time-management skills
Ability to handle confidential information with discretion
Valid driver’s license, reliable vehicle, and ability to travel regularly between centers

Nice To Haves

Bachelor’s degree in business, administration, or a related field
Experience managing multi-site operations
Familiarity with complex scheduling functions
Experience in a childcare setting or working with autism services is a plus
Advanced computer skills and knowledge of online platforms (CRM, HRIS)

Responsibilities

Provide administrative support to office managers, directors, and front-office staff across multiple centers
Oversee facility management and ensure compliance with safety standards and operational protocols
Manage scheduling, billing, customer service, IT, and HR-related functions across sites
Coordinate vendor relationships, supply management, and budget oversight for multiple locations
Lead crisis management efforts, public relations, and internal/external communications
Monitor staff schedules, safety protocols, and client care standards to ensure operational efficiency
Perform audits, track data, and prepare reports on key operational metrics
Lead monthly department meetings and provide coaching and performance reviews for direct reports
Collaborate with Human Resources on payroll processing, benefits inquiries, and incident management
Support employee recognition programs and contribute to building a positive, inclusive work environment

Benefits

Competitive salary
Health, dental, and vision benefits
Mileage reimbursement for travel between centers
Professional development opportunities
A collaborative and supportive team environment
Health Insurance (60% contribution for full-time employees and their dependent on the base plan)
Dental and Vision Insurance (60% contribution to the base plan)
ASPCA Pet Insurance
Life and AD&D Insurance
Access to supplemental insurance benefits
Employee Assistance Program (Available for Full-Time and Part-Time)
Discounted Gym Membership for Employees and Friends & Family (Planet Fitness) (Available for Full-Time and Part-Time)
401(k) retirement plan (Available for Full-Time and Part-Time)
Quarterly staff appreciation events (free lunch; staff celebrations and recognition) (Available for Full-Time and Part-Time)
Employee Recognition Platform w/ rewards (Available for Full-Time and Part-Time)