Admin II - MOA

Sioux Lookout First Nations Health Authority•Sioux Lookout, ON

1d•CA$56,576 - CA$75,992•Onsite

About The Position

The Admin II - Medical Office Assistant is responsible for performing a variety of administrative duties to Physicians and Northern Clinic services. The Admin II - Medical Office Assistant is directly accountable to the Manager - MOA.

Requirements

Diploma or certificate in Medical Office Administration or equivalent and/or an equivalent combination of education and experience as deemed acceptable by SLFNHA.
Minimum one (1) year experience in a Medical Office setting
Proficient with medical terminology
Proficient keyboarding skills
Proficient computer skills; Microsoft Office
Possess excellent interpersonal and communication skills (both verbal and written)
Strong knowledge of medical office practices and procedures
Ability to maintain effective working relationships with patients, medical and clinic staff and the general public
Ability to work independently in a fast-paced work environment
Ability to work in an office environment where work tasks for the day are multiple, interruptive, and priority changing
Superior time management and organizational skills; very detail orientated
Must have experience and understanding of Native culture, and the geographic realities and social conditions within remote First Nation communities
Must be willing to relocate and/or live in Sioux Lookout
The ability to perform the duties of this job on a regular basis

Nice To Haves

Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
Previous experience working within an Electronic Medical Record and other medical software is considered an asset

Responsibilities

Provide day-to-day medical office administrative support to Physicians, other health professionals, residents/leaners and administrative staff
Provide Orientation for new locum physicians and learners
Answer and efficiently/effectively administer all phone calls from Nursing Stations, Specialty Clinics, Patients and any other Health Care Services/Agencies
Make all appropriate outgoing calls to nursing stations, Physicians, specialty clinics, patients, pharmacies, outside services and
Data enter and maintain current health records within the Electronic Medical Record (EMR)
Assist/Complete any inquiry from within the circle of care
Processing referral letters through EMR, sending to and following up with specialists
Referral tracking
Reschedule patient’s specialist appointments as requested by Physicians
Electronic filing and management of patient charts
Contribute to the creation and maintenance of office policies and
Ongoing office duties i.e. Faxing, shredding, filing, mail, office supplies,
Maintaining strict patient confidentiality and adhere to policies and procedures in regard to the Privacy Act
Assist to navigate the complex health service delivery in Northern Ontario and the issues as they relate to First Nations health
Any other duties assigned