ADMIN II - IR Scheduler

PUEBLO MEDICAL IMAGING LLC•Spring Valley, NV

25d•Onsite

About The Position

At Pueblo Medical Imaging, our administrative team plays a vital role in ensuring patients receive timely, accurate care. As an Admin II – IR Scheduler, your expertise in insurance verification and IR Surgery Scheduling helps remove barriers to care and supports a seamless patient experience. We are committed to excellence, not only in patient care, but in how we communicate, collaborate, and support one another. Our culture is built on accountability, precision, and teamwork, creating an environment where employees feel valued and empowered to grow. If you are looking for a role where your knowledge of insurance processes directly impacts patient access to care, Pueblo Medical Imaging offers a meaningful career, not just a job. The Admin II – IR Scheduler is responsible for proficiently performing all tasks related to insurance verification, authorization, and scheduling for PMI outpatient facilities. This position also supports Interventional Radiology (IR) clinic operations by performing administrative functions necessary to ensure efficient coordination and care for all IR clinic patients.

Requirements

Two years previous medical office experience.
Ability to do essential job duties.
Ability to read, understand, speak, write and follow English instructions.
Ability to speak clearly and concisely for effective communication.
Superior knowledge of the authorization/verification process.
Advanced knowledge of Nevada insurances.
Ability to use excellent communications skills.
Ability to manage stress appropriately.
Ability to manage time efficiently.
Ability to handle multiple projects and prioritizes effectively.
Ability to work alone and/or with others effectively.
Ability to work in close proximity to others in a distracting environment.
Possesses common sense understanding to carry out instructions furnished in written, oral and diagram form.

Nice To Haves

Bilingual abilities preferred.

Responsibilities

Schedule Interventional Radiology procedures in both the hospital and outpatient setting.
Question patients regarding prior exams and history and notify them of protocols for scheduled procedure.
Obtain prior medical records as required for each procedure.
Obtain all authorizations and eligibility in a timely manner with comprehensive documentation.
Schedule, coordinate, reschedule and confirm patient appointments.
Relay necessary messages to staff.
Obtain insurance information regarding co-pays, deductibles and percentage payments.
Verify patient information and thoroughly document necessary information in RIS system.
Inform patients of any balance due over $100.
Answer incoming calls in a prompt and pleasant manner, in all job capacities.
Maintain appropriate communication with IR clinic radiologists regarding scheduling procedures.
Train and support peers and new team members, sharing knowledge, demonstrating best practices, and ensuring consistency in processes across the department.
Performs other duties and special projects as assigned.