Admin I – Accommodation

Sioux Lookout First Nations Health Authority•Sioux Lookout, ON

5d•CA$26 - CA$35•Onsite

About The Position

The Admin I – Accommodation role is a casual position focused on the overall care and processing of clients during their stay at the hostel. This includes managing client information, ensuring proper admission and discharge procedures, orienting clients, and maintaining accurate records. The role also involves providing support and ensuring the safety and comfort of clients, including those who may require individual assistance. Additionally, the position may involve arranging commercial accommodation, assisting the Dispatch department, and performing other assigned tasks.

Requirements

Written and oral communication skills acceptable to the employer that meet the requirements of the role
Experience in frontline Customer Service working in a fast-paced environment
Must be able to gain clearance to the Medical Transportation Record System (MTRS). Support will be provided
Demonstrated computer skills, ability to use Microsoft Office products and accurately type data
Good attention to detail and organizational skills
Able to problem solve, use good judgment and make sound decisions
Understanding and demonstrated work experience with the best practices of confidentiality. Complete training will be provided
Ability to work independently and work well within a team
The ability to perform the requirements of the position on a regular basis.

Nice To Haves

Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
Ability to communicate in one of the First Nations dialects in the Sioux Lookout Zone is an asset.

Responsibilities

Ensuring that all clients are admitted to and discharged from the Hostel as outlined in appropriate procedures and that proper up-to-date records are kept of each admission and release
Ensuring that all clients are properly oriented to their stay at the Hostel.
Ensuring that all patient clients are aware of their appointments, and that proper records are maintained to monitor the status of clients' medical attention during their stay at the hostel
Check the house list to ensure the people in the building match the date and warrant numbers
Ensure all information is inputted into the JMK Database System
Complete room checks with security
Ensuring that all clients are treated with respect and dignity
Providing client(s) with all necessary information regarding transportation, accommodation and translations
Ensuring that clients’ stay is as safe and comfortable
Making every effort to substitute for the support of family and community
Ensure that escorts for clients are provided with accommodation.
Ensuring that the elderly, children, and those not capable of looking after themselves receive individual support as required
Providing translation, when appropriate, for elders and other residents.
Ensuring that clients respect the privacy, safety and comfort of other clients
Arrange commercial accommodation as per procedure.
Assist with the Dispatch department when required
Any other tasks assigned