Admin Float

Lower Cape Fear LifeCare • Wilmington, NC

10d

About The Position

The PRN Administrative Float works under the supervision of the Business Manager and is trained to provide administrative support across several agency departments. Work is assigned according to the agency’s needs on a given day, and the position has flexible hours that vary. The role supports the daily operations of whichever job or department is being covered and requires professional conduct aligned with the agency’s mission, vision, and values. The position serves all patient populations, from infants through geriatric patients with life-limiting illness.

Requirements

• High school diploma or equivalent; an associate degree or an equivalent combination of education and experience is also specified.
• At least one year of experience in phone skills, sales, and/or customer service.
• Ability to speak clearly with patients, families, physicians, and staff, with a good command of English.
• Ability to develop positive interactions and communicate and educate patients, families, physicians, staff, and other health professionals about hospice services and end-of-life care.
• Strong verbal and written communication skills.
• Highly self-motivated and self-disciplined; flexible.
• Ability to read and understand directions, policies, and procedures.
• Ability to move freely, work long hours, and manage stressful situations.
• Ability to lift and/or maneuver objects weighing up to 45 pounds in the assessment and implementation of patient care.
• Ability to use sight for clerical duties and hearing to communicate with staff and patients.
• May encounter infectious disease or situations that present a potential threat to personal safety.

Nice To Haves

• Computer experience is helpful.

Responsibilities

• Perform a variety of administrative duties across agency departments based on operational needs.
• Interact in a friendly and professional manner with patients, staff, and other departments.
• Handle multiple tasks simultaneously, including managing multi-line phones.
• Organize and perform work effectively and efficiently.
• Maintain and adjust schedules to enhance program performance.
• Build positive interpersonal relationships with team members.
• Maintain and promote customer satisfaction.
• Demonstrate the agency’s mission, vision, and values.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED