Admin Director of Transplant and Cell Therapy

HCA Healthcare•Richmond, VA

3d•Onsite

About The Position

The Blood Cancer, Transplant and Cellular Therapy (TCT) Administrative Director provides administrative direction, supervision, and support for the Sarah Cannon Blood Cancer, Transplant and Cellular Therapy Program at Johnston-Willis Hospital. The role coordinates program strategies and practices with the Oncology Service Line VP and facility executive leadership, fostering collaboration across the continuum of care. The director oversees key services such as patient referral management, TCT patient evaluation, apheresis, quality, outpatient clinic operations, and infusion, working closely with the leaders of these functional areas. The position drives program performance in collaboration with inpatient and outpatient nursing and ancillary services. The director establishes program vision, leadership, organization, and operational oversight, including administrative and fiscal policy development in partnership with hospital administration and the Medical Director. The role works in a dyad relationship with the Medical Director, participates in program committees and workgroups, collaborates with the Sarah Cannon Transplant & Cellular Therapy Network and community physician practice, and serves as a liaison for facility business operations. The position indirectly reports to the SCTCTN AVP, Operations. The director leads financial management, annual budgeting, strategic planning, business development, program marketing and outreach, and efforts to improve efficiency, reimbursement, market share, and program growth. The role develops staff and operational processes, oversees hiring, training, education, competency, and performance, and implements quality and compliance programs. It ensures ongoing compliance with regulatory and accreditation requirements, with emphasis on FACT accreditation, and supports quality patient care, clinic efficiency, customer service, and service recovery. The position supervises the Blood Cancer APP, Heme/TCT Coordinator, TCT Financial Coordinator, Referral Coordinator, Clinical Practice Coordinator, Apheresis Lead (RN), clinic and infusion teams, and other program-related positions.

Requirements

Bachelor’s degree required.
Five years of progressive leadership experience in Oncology required.
Basic Life Support (BLS) required.

Nice To Haves

Bachelor’s degree in Nursing preferred.
Master’s degree preferred.
Previous TCT experience preferred.
Current Virginia RN license or active compact license preferred.

Responsibilities

Provide administrative direction, supervision, and support for the Blood Cancer and TCT program.
Coordinate program strategies and practices with the Oncology Service Line VP and facility executive leadership.
Oversee patient referral management, TCT patient evaluation, apheresis, quality, outpatient clinic operations, and infusion services.
Establish program vision, leadership, organization, operations oversight, and administrative and fiscal policies in partnership with administration and the Medical Director.
Work in a dyad relationship with the Medical Director, maintaining communication and proactively addressing issues.
Participate in TCT, Blood Cancer, quality, research, finance, cancer committee, and other program-related groups and workgroups.
Collaborate with the Sarah Cannon Transplant & Cellular Therapy Network and other network programs; partner with community physician practices on program development and outpatient service delivery.
Serve as the liaison for facility business program operations.
Manage the annual operating budget, strategic planning, goal setting, business development, and program growth objectives.
Identify new markets and recommend facility improvements, renovations, equipment, and technology purchases.
Promote efficient, cost-effective operations and support performance measures for productivity, market share, quality, cost control, and facility utilization.
Collaborate with Finance and other departments on contractual arrangements, reimbursement, cancer-service payments, Medicare coding compliance, and program costs.
Develop and maintain data on market share, costs, profitability, and competitors; lead program marketing, outreach, and clinic strategy and evaluate effectiveness.
Develop forums for best-practice sharing and provide managers with tools and information to manage effectively.
Develop and implement standard operating procedures for the program.
Facilitate personnel certification, continuing education, and training; oversee recruitment, staff competency, and professional development.
Perform personnel functions including hiring, counseling, promotion, and discipline; conduct and document regular departmental meetings and hold team members accountable for professional conduct.
Implement quality programs to reduce risk and promote quality patient care, coordinating services and maximizing staff and resource utilization.
Collaborate with physicians, hospital executives, community practice partners, administrative teams, and department managers in a matrix structure.
Ensure ongoing regulatory and accreditation compliance, emphasizing FACT accreditation and Medicare requirements.
Lead and support Clinical Supervisors, including development of QA/PI plans and accountability for their goals and targets.
Collaborate with Infection Prevention to support safe care for immunosuppressed patients.
Review and revise physician clinic schedules and analyze throughput metrics to improve clinic efficiency.
Develop, implement, and sustain customer-service and service-recovery plans; maintain quality indicators and a positive reputation.
Coordinate responses to requests for information from national, regional, and local insurers following SCTCTN review and guidance.
Supervise the Blood Cancer APP, Heme/TCT Coordinator, TCT Financial Coordinator, Referral Coordinator, Clinical Practice Coordinator, Apheresis Lead (RN), clinic and infusion teams, and other program-related positions.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.