Warehouse Admin Clerk Lead / Hazleton, PA

RJW Logistics Group•Hazleton, PA

1d•$22 - $24•Onsite

About The Position

RJW Logistics Group is HIRING! OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST. RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward. Empower Your Future with Our Employee Ownership Program. We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. This program offers an Ownership Stake, Financial Rewards, a Sense of Belonging, and fosters Community and Collaboration. The best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary. Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Requirements

Basic office clerical skills.
Must be able to type at least 40 wpm.
3 -- 4 years of clerical experience.
Basic transportation / logistics experience.
Must be able to communicate, read, write, and speak English.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to determine "root cause" of problem and determine corrective action.
Knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.

Nice To Haves

Positive telephone personality.
Capable of being trained to be 'Phone Assertive'.
Exceptional customer service skills.
Organizational and scheduling skills.
Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Responsibilities

Enter customer orders and scan / index documents as required.
Schedule the delivery of customer loads.
Properly document orders in computer and update customer contact information.
Maintain communications with customers regarding changes delivery schedules and potential service failures.
Handle all billing for the Inbound Department
Train associates on tasks of Inbound Departments such as, but not limited to: creating of Outbound paperwork, filing systems, billing functions, accuracy verification of inbounds, and AIB standards.
Clearly understand goals, policies, and procedures of RJW as well as those of the customers.
Communicate customer problems, leads, and inquiries to the appropriate personnel.
Maintain confidentiality of company information.
Recommend improvements and implement approved improvements.
Update reports as required by operations manager and COO.
Assist local dispatcher in update of Tee Cards.
Other tasks as assigned by manager.

Benefits

401(k) & 401(k) Matching
Medical/Dental/Vision Insurance
Employee Discount
Flexible Spending Account
Health Savings Account
Paid Time Off & Sick Days
Short & Long-Term Disability Insurance
Accidental & Critical Illness Insurance
Attendance Incentive - Up to $2400 bonus for good attendance.
Referral Bonus - Up to $500 per referral
Hiring Bonus - Up to $1000
Step increase program- Pay will increase by $.50 after 90 days and again after 180 days (Material Handlers Only)
Certified/qualified Forklift/Walkie Rider/Cherry Picker drivers will receive an additional $0.50 p.hr
Certified/qualified Reach Truck drivers will receive an additional $1.00 p.hr
Employee Ownership Program