Admin. Asst.- Patient Care Access Center

Spectrum Health & Human Services•Orchard Park, NY

2d•$17 - $19•Hybrid

About The Position

As an Administrative Assistant in our Patient Care Access Center, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!

Requirements

High School Diploma, GED or equivalent
Some experience in a related field
Strong interpersonal skills
Ability to multitask in a fast-paced environment
Excellent attention to detail
Dependability and flexibility, including availability to work some evenings until 7pm
Knowledge and understanding of basic computer skills
Reliable transportation

Nice To Haves

Customer Service
Skills to engage people over the phone
Strong computer & multitasking skills to get people what they need quickly

Responsibilities

Provide exceptional customer service
Promote a sense of belonging and compassion to people experiencing a life crisis
Link new clients with the right service
Insurance verification

Benefits

Industry leading healthcare benefits
Flexible Spending and Health Savings Accounts
401K
Opportunity to work from home
11 paid holidays
Flexible work schedules to promote work-life balance
Exceptional time off – up to 30 days after just a few years of service
Free Life Insurance
Growth and promotional opportunities in the human services sector
Access to trainings to develop skills if you would like to pursue a career as a behavioral health professional