Admin Asst – EH Admin

Carle HealthEureka, IL
Onsite

About The Position

The Administrative Assistant provides administrative support to the Administrator and Eureka leadership team. The work ranges from standard office support assignments to performance of administrative duties involving decision-making and judgement. Public contact is a component, requiring excellent customer service skills and involving both internal and external contacts. Confidentiality required.

Requirements

  • Related Field; Associate's Degree: Related Field (Required)
  • Office/Customer Service; Administrative assistant

Nice To Haves

  • Experience In Lieu of Education: Related Field

Responsibilities

  • Greet and welcome all individuals who enter administration and act as gatekeeper.
  • Screens incoming calls appropriately, working closely with local leadership to expedite callers and requests for information.
  • Take action upon mail and correspondence including processing invoices.
  • Maintains calendars as requested, schedules meetings, arranges appointments, brings pertinent dates to attention of leaders, provides necessary documents for use in scheduled meetings (agendas/presentations), and attends meetings as requested to take minutes.
  • Produce documents and presentations as needed using Microsoft Office, PowerPoint, Excel, etc.
  • Assisting with timecards as a timekeeper as requested.
  • Organize special events and provide appropriate committee representation
  • Proof, edit, review materials with little or no supervision.
  • Monthly staffing calendars for every department, including but not limited to call schedules, with distribution to appropriate departments and staff.
  • Service Recovery: Communicate with patients and families, address concerns, and provide service recovery when necessary.
  • Assist with conference room scheduling and AV equipment.
  • Researches specific topics as directed using the internet, internal resources, and other reference materials as applicable.
  • Assists with maintaining policy and procedure signatures and approvals online and in accordance with DNV requirements

Benefits

  • A comprehensive benefits package for team members and providers.
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