Admin. Assistant

SMS Holdings • Jeffersonville, IN

11d

About The Position

Service Management Systems is hiring an Admin. Assistant at Greater Clark County Schools in Jeffersonville, Indiana. The role oversees administrative duties in large accounts, including payroll processing, pre-employment and new-hire paperwork, employee status changes and disciplinary actions, telephone and customer interactions, and maintaining operational and personnel documents. The position provides secretarial and administrative support to managers, supervisors, and staff. No supervisory responsibilities are assigned.

Requirements

• High school diploma or GED, or one to three years of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and interpret documents such as policies, procedures, and manuals.
• Ability to prepare a variety of documents.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and handle situations with limited standardization.
• Ability to interpret instructions provided in written, oral, diagram, or schedule form.
• Very good computer skills, including knowledge of Microsoft Office software: Excel, Word, and Outlook.
• Must be able to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Physical ability to regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear; frequently stoop, kneel, crouch, or crawl; occasionally sit and climb or balance; and frequently lift and/or move more than 20 pounds.
• Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Bilingual ability is a plus.

Responsibilities

• Answer department telephone calls, take messages, forward calls, and coordinate with callers, employees, and SMS managers.
• Greet and screen visitors as appropriate, using tact and diplomacy and applying an understanding of company policies and procedures.
• Research various subjects on behalf of managers.
• Handle complaints from customers and employees appropriately.
• Prepare Word and Excel documents supporting operations, including work schedules, QA reports, disciplinary action forms, and other operational or personnel documents.
• Process biweekly payroll through eTime and prepare required payroll reports.
• Assist with preparing and processing pre-employment and new-hire paperwork for applicants and new employees.
• Assist employees with matters involving pay, benefits, or personal needs.
• Perform secretarial and administrative support functions for managers, supervisors, and staff.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED