Admin Assistant- ON- Site

Liquid Brand • Seekonk, MA

2d • Onsite

About The Position

The Admin Assistant will be responsible for a variety of administrative tasks to support the FST Team and ensure smooth office operations. This role involves managing paperwork, processing billing, maintaining inventory, handling customer service inquiries, and ensuring compliance with regulations and policies.

Requirements

• Team player with a positive, professional attitude.
• Ability to meet deadlines and maintain poise under pressure.
• Excellent organization skills and attention to detail.
• Ability to interact with all levels of management.
• Excellent written and verbal communication skills.
• Analytical mindset.
• Proficient in Microsoft Excel & Word.
• Strong attention to detail in checking for incorrect data and comparing work orders to reports.
• Professional appearance and demeanor.
• Ability to work in general office conditions.
• Two (2+) plus years of experience in general office functions.
• High school diploma or equivalent.

Nice To Haves

• Experience with Access, PowerPoint, and Outlook.
• Previous experience in a billing role.

Responsibilities

• Prepare daily route summaries and manifests for FST Team.
• Review and approve daily work orders in the Transportation Supervisor Portal and customer specific portals.
• Review daily FST paperwork for completeness, including service location profiles, work completion forms, and manifests.
• Ensure customer signatures are captured where required.
• Scan and file paperwork for billing submittal.
• Manage paperwork submittal for remote locations.
• Verify customer check-in/out for services.
• Post daily work orders and billing for the industrial segment.
• Create credit memos to correct billing errors.
• Create and submit CRM change requests for account updates.
• Maintain waste hauling and disposal permits.
• Maintain inventory of supplies (PPE, tools, equipment, office supplies, manifests).
• Create purchase orders for supplies, services, and disposal.
• Process invoices.
• Maintain data and reporting as required.
• Answer incoming phone calls and emails, and support the customer service process.
• Compose professional office and company-wide communications.
• Provide excellent customer service and communicate courteously and professionally with team members, management, clients, and vendors.
• Work cooperatively with managers and peers across multiple departments and locations.
• Maintain an accurate and complete paper and electronic filing system.
• Provide guidance and assistance to personnel in office needs.
• Research on behalf of customers, auditors, regulatory agencies, and management.
• Accept and process COD payments.
• Abide by all regulations, policies, work procedures, and instructions.
• Cooperate with all safety rules and use appropriate safety equipment.

Benefits

• Commitment to employing a diverse workforce.
• Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, protected veteran status, or disability.
• Equal Opportunity Employer/M/F/Disability/Veteran

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED