Admin Assistant

Crimson Heights Behavioral Health•Mesquite, NV

8d•$16 - $19

About The Position

At Crimson Heights, our mission is to help teens and young adults with social emotional and behavioral challenges move closer independence. Crimson Heights provides in clinic and community-based behavioral health services to Washington County. We’re committed to bringing passionate and client centered care to our communities. If you think you’re a good match to join our team, please review the description below and send us a resume- We look forward to hearing from you!

Requirements

Experience with scheduling systems
Experience with Google chats
Experience with recruiting and hiring processes
Experience with promotional materials (brochures, infographics)
Experience managing client referral lists
Experience verifying benefits for Medicaid
Experience managing private pay, coinsurance, copayments, and deductibles
Experience with payment collection and setting up payment plans
Experience managing psychological evaluation and testing systems
Experience with pre-authorizations and marketing contacts
Experience managing company team rosters
Experience with fax management systems (e.g., HelloFax)
Experience managing team lead requirements and checklists
Experience with timely and efficient communication
Experience managing to-do lists and task lists
Experience with daily mail handling and distribution
Experience with banking tasks (cashing checks)
Experience checking sessions for correct funding sources
Experience billing out copays and private pay sessions
Experience entering client demographic information into systems (e.g., SimplePractice)
Experience adding client contacts
Experience monitoring privacy practice documents and onboarding documents
Experience setting default services accurately
Experience adding insurance type and payer ID
Experience managing client inquiry lists
Experience following up with clients

Responsibilities

Take phone calls, schedule appointments, including updating scheduling system, and writing in Google chats when a clinician has an appointment with a client.
Help with recruiting and hiring new functional skills specialist behavior technicians, Licensed Mental Health Clinicians, and behavior analyst. Setting up Interviews, and screening questions to ensure they are at right fit.
Work with steamroller copy to help with our promotional brochures, infographics and name badges.
Manage client referral list, run verification of benefits for medicaid every month.
Manage all private pay payments, coinsurance, copayments, deductibles, send emails and make phone calls to collect payments or set up payment plans.
Manage the psych eval and ADOS testing system to ensure parents are meeting with an evaluator for an ADOS and then receiving the appropriate questionnaire to fill out for the BASC and SRS, sending the psychologist the results of these questionnaires.
Ensure pre-authorizations and marketing contacts are entered and managed.
Manage and update the company team roster ensure everything on the roster is up today and all the columns are filled out for each employee.
Check all faxes through hello fax and ensure information is disseminated to the appropriate person when a fax comes through.
Help manage team lead requirements ensure they are doing monthly team meeting quizzes and staying up-to-date with all their job duties and responsibilities through our team lead checklist.
Timely and efficient communication through Google chats, managing the admin to do list and other task list items that you are tagged in are done in a reasonable amount of time.
Check the mail daily and sort mail and deliver to the appropriate recipient, go to the bank and cash checks into the company account as needed.
Check sessions everyday and ensure the correct funding source is attached to each client. (Copay or Coinsurance). Insurance contracted rate.
Insure default service is set up correctly on each client.
Bill out copays and private pay sessions daily.
Run VOB’s - Enter client demographic information into simple practice, add client contacts, Monitor privacy practice documents and all on boarding document for new clients, set default services accurately for all new clients or when funding source changes, add insurance type and payer ID to all new clients.
Manage client inquiry list, follow up with clients biweekly monthly to ensure clients in the queue are being communicated with and that we are getting them serviced as soon as possible.