Admin Assistant III - Cardiology

Augusta Health•Fishersville, VA

3d•Onsite

About The Position

Under the supervision of the Office Manager performs duties as assigned that include communication, receptionist, secretarial and operational duties for Physician Office Practice, while serving as the liaison between the patient, other staff and the physician. In addition to basic administrative responsibilities, the Admin Assistant III will be expected to perform a number of advanced duties such as department schedules, budget and data analysis and reporting. Assists in orienting new employees and provides ongoing guidance to other Administrative Assistants within the department to the overall functioning of this front office area, reporting back to and seeking assistance from the Medical Office Manager as needed.

Requirements

High School Diploma or equivalent experience required
Five or more years’ experience in a customer service or administrative / clerical role required
Requires a strong understanding of administrative and office work and procedures with the ability to file accurately.
Strong proficiency in Microsoft Word, Excel and PowerPoint; proficient with computers to include keyboarding, navigation and use of email.
Ability to prioritize and work on multiple projects and duties with deadlines
Ability to work with multi-line phone and computer systems accurately and efficiently.
Effective customer service and relationship building skills with patients, visitors and staff; ability to respect dignity of all patients and follow HIPAA rules without breaches in confidentiality.
Ability to transcribe documents.
Strong listening, verbal and written communication skills.
Ability to analyze and present information.
Ability to lead, train, and mentor AAI and AAII staff.

Nice To Haves

Associate's degree preferred
Three years of medical office experience supporting a manager preferred
Experience in a healthcare setting preferred
CHAA certification preferred
Knowledge of medical coding preferred

Responsibilities

Performs duties as assigned that include communication, receptionist, secretarial and operational duties for Physician Office Practice.
Serves as the liaison between the patient, other staff and the physician.
Performs advanced duties such as department schedules, budget and data analysis and reporting.
Assists in orienting new employees.
Provides ongoing guidance to other Administrative Assistants within the department.
Coordinates positive workflow and AA staff optimal scheduling.