Admin Assistant/Hearing Reporter

Business Support Services of Salem • Chattanooga, TN

5d

About The Position

Business Support Services is seeking a professional to provide verbatim reporting of Social Security disability hearings for the Office of Hearings Operations (OHO). The Verbatim Hearing Reporter ensures hearing equipment, software, and files are ready so hearings can start on time and participants are recorded properly. The role continuously monitors recordings to ensure each administrative hearing has a complete and precise transcript or recording. It also involves preparing and submitting PDF files summarizing each hearing, reporting daily details and uploading documents through an employee website, gathering and distributing exhibits and supporting materials as needed, and providing administrative support as needed. Training is provided; previous VHR or legal experience is not necessary.

Requirements

• High school diploma or equivalent.
• Knowledge of English grammar, punctuation, and spelling.
• Knowledge of Adobe, MS Teams, and Excel.
• Ability to operate a desktop computer.
• Professionalism and the ability to foster positive working relationships with colleagues and the general public.
• Ability to understand and follow verbal and written instructions.
• Strong attention to detail and ability to adhere to established processes and procedures for precise document preparation and reporting.
• Ability to maintain confidentiality and a professional appearance and demeanor.
• Punctuality and trustworthiness.
• Reliable transportation.
• Typing speed of 40 adjusted WPM.
• Ability to work independently and self-manage.
• Ability to organize and maintain accurate files and records.
• Ability to pass a standard government background check.

Nice To Haves

• Knowledge of legal or medical terminology; helpful but not mandatory.

Responsibilities

• Ensure timely access to equipment, software, and files so hearings start on time and participants are recorded properly.
• Continuously monitor recordings to ensure each administrative hearing has a full and precise transcript or recording.
• Prepare and submit PDF files summarizing each hearing.
• Report daily details and upload documents via the employee website.
• Gather and distribute exhibits and supporting materials during hearings, as needed.
• Provide administrative support, as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED