Admin Assistant/Front Desk Coordinator

TOTAL WAREHOUSE INC•Anaheim, CA

9d•$23 - $25•Onsite

About The Position

The Admin Assistant / Front Desk Coordinator is the first point of contact for customers, vendors, and employees, ensuring smooth daily operations in a fast-paced material handling environment. This role involves managing front desk activities, answering and directing calls, greeting visitors, processing orders, and coordinating deliveries.

Requirements

Excellent organizational skills and attention to detail.
Proficient with Microsoft Office and Excel or related software.
High School Diploma in related field required.
Prolonged periods of sitting at a desk and working on a computer.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Must be able to have manual dexterity to operate equipment and tools required on the job.
Must be able to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Must be able to sit for long periods on in an auto to reach job destinations.
Must occasionally lift and/or move up to 20 pounds.
Vision abilities include close vision and ability to adjust focus.
Ability to function in work environment with moderate noise level from several sources creating constant activity.

Nice To Haves

Prior related office experience preferred.

Responsibilities

Manage front desk activities
Answer and direct calls
Greet visitors
Process orders
Coordinate deliveries
Assist with document processing, including invoices, purchase orders, and shipping paperwork.
Order and maintain office supplies as needed.
Maintain and update customer records, logs, and databases.
Answer and route incoming phone calls, conduct follow-ups, and document all interactions appropriately.
Welcome walk-in guests and customers, providing excellent front desk support.
Review TW Call Center emails daily to address missed and after-hours calls (SAS).
Provide backfill support by responding to email leads received through the website.
Update and maintain the Master Phone List and Group Email List using internal tools.
Manage and coordinate travel arrangements for employees and executives as needed.
Monitor and troubleshoot issues related to the Uber Business Account, assisting with common questions.
Place and track monthly orders for office supplies through Costco and Amazon, ensuring pantry and kitchen supplies are restocked and organized.
Receive, sort, and distribute incoming mail and packages promptly.
Support operations by providing backfill assistance with vendor coordination.