Admin Assistant-Customer Service Support
About The Position
We are seeking a highly organized, professional, and service-oriented Administrative Assistant – Customer Service Support to join our team. This position provides essential administrative, front office, and customer service support to ensure smooth daily operations in a fast-paced manufacturing environment. This is a part-time position. As the first point of contact for visitors, customers, vendors, and employees, this role plays an important part in creating a welcoming and professional workplace experience. The ideal candidate is dependable, detail-oriented, and skilled at managing multiple priorities while supporting leadership, office operations, and customer service needs. Pay is DOE.
Requirements
- High school diploma or equivalent required
- 2+ years of experience in administrative support, office coordination, reception, or customer service preferred.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams).
- Strong working knowledge of QuickBooks.
- Excellent organizational skills and attention to detail.
- Strong communication skills and professional interpersonal abilities.
- Ability to manage competing priorities in a fast-paced environment.
- Valid driver’s license with ability to perform occasional business-related errands.
Nice To Haves
- associate degree or related experience preferred
- Experience in manufacturing, distribution, or building products environments is a plus.
- ERP/MRP system experience preferred but not required.
Responsibilities
- Provide administrative support to leadership and various departments.
- Manage front office operations, incoming calls, visitor interactions, and general inquiries.
- Maintain office records, phone directories, files, spreadsheets, and administrative documents.
- Coordinate office supplies, mail, packages, and general office organization.
- Assist with reports, data entry, document preparation, and special projects.
- Coordinate customer, vendor, and visitor experiences from arrival through departure.
- Schedule meetings, prepare conference rooms, and coordinate meeting logistics.
- Arrange catering, refreshments, visitor materials, travel details, and accommodations.
- Support company events, employee activities, and workplace engagement initiatives.
- Assist with employee appreciation events, celebrations, recognition activities, and communications.
- Coordinate office-related vendors and services.
- Help maintain a professional, organized, and welcoming workplace environment.
- Provide administrative support to the Customer Service team during peak periods or absences.
- Assist with order entry, customer files, product information, and customer communications.
- Support customer service representatives with administrative tasks as needed.
- Assist with expense documentation, receipts, purchasing records, and basic tracking activities.
- Support occasional local errands, post office runs, company vehicle coordination, and business-related transportation needs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
