Admin Assistant - Branch

Cornerstone Capital Bank•Farmington, NM

1d•Onsite

About The Position

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a national home lender known for its exceptional service, customer satisfaction, on-time closings, employee retention, and happiness. We are seeking an Administrative Assistant with strong time management skills, a positive attitude, organization, a good work ethic, and the ability to be flexible with duties. This role serves as the first point of contact for clients, manages office operations, and supports marketing and data management efforts.

Requirements

Strong time management skills.
Organization skills.
Positive attitude.
Good work ethic.
Ability to be flexible with duties.
Proficiency in Microsoft Office Suite.
Data entry skills.
Ability to operate office equipment including copiers, scanners, multiple phone lines, and computers.
Outstanding customer service skills.
Excellent written and verbal communication skills.
Reliability and proactivity.

Nice To Haves

3 years of recent administrative assistant experience.

Responsibilities

Answer all incoming calls and serve as the first point of contact for clients in person and over the phone.
Open and close the office Monday-Friday from 8:00 AM to 5:00 PM.
Resolve administrative problems by coordinating report preparation, analyzing data, and identifying solutions.
Provide information to clients and team members by researching and answering questions and concerns.
Check and maintain office supplies with attention to detail and organization.
Assist with marketing responsibilities such as social media, direct mailings, and special projects.
Manage Salesforce data, including milestones, special events, email campaigns, and mailing lists.
Complete operational requirements by scheduling and assigning administrative projects and expediting work results.
Prepare monthly reimbursement reports through Concur.
Perform occasional deliveries around local offices.