About The Position

The UPMC Department of Physical Medicine and Rehabilitation is hiring a full-time Administrative Assistant Associate to join their team at Mercy Hospital. This role will support Physicians and APP's within the department by managing calendars, clinical schedules, legal work, coordinating meetings, phone interaction with patients and families, and scheduling patient appointments. The Physical Medicine and Rehabilitation team treats patients with a wide range of diagnoses including neurological, orthopedic, sports, and other injuries or disabilities. The Administrative Assistant will be part of a team that works together to help patients improve their daily function and quality of life. Under direct supervision, provides general administrative support to a department or group of professionals.

Requirements

  • High School diploma or equivalent.
  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software
  • Ability to use applicable MS Suite products
  • Knowledge of business processes and procedures
  • Ability to use basic reasoning skills
  • Act 34

Nice To Haves

  • Up to one year administrative experience preferred.

Responsibilities

  • Orders office supplies and maintains office equipment.
  • Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).
  • Sorts, distributes, prioritizes and composes routine correspondence following established procedures not requiring management review. (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of dept head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head).
  • Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.
  • Assists in researching, drafting, and/or abstracting routine reports. Compiles and analyzes basic information.
  • Answers, screens, and routes incoming calls and messages. Responds to routine questions.
  • Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).
  • Greets, screens, and directs visitors to appropriate staff member.
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