NSU00399 - Admin Office Specialist

Virginia Information Technologies Agency•Norfolk, VA

10d•Onsite

About The Position

Norfolk State University's Parking Office invites applicants for the position of Administrative & Office Specialist Ill. The Administrative & Office Specialist I will perform a variety of complex administrative and technical duties.

Requirements

Demonstrated experience in keyboarding.
Demonstrated ability to interpret policies and procedures.
Good communication within the English language and the ability to use good discretion and sound judgement when handling a situation.
Considerable experience with computers.
Demonstrated clerical skills.
Demonstrated ability to work under all weather conditions; stand, walk and lift 10 tbs.
Demonstrated ability to work rotating shifts to include day, night, weekends and some holidays.
Demonstrated ability to enter and retrieve information pertaining to vehicle registration, identification and status, using the hand-held computer system to write citation.
High school! diploma or General Education Development (GED) equivalency diploma.
Must have a valid driver's license and a good driving record.
The ability to work the front desk to include answering the phone and writing parking passes.
Good computer skills required and the use of Microsoft office.
Excellent oral and written communication skills.
The ability to work independently and take the appropriate action with minimum supervision

Responsibilities

Processing citation payments and payment demand letters.
Issue parking passes.
Handles complaints regarding parking tickets in person or via telephone.
Organize group and special parking request and coordinates with the parking supervisor to ensure the necessary procedures have been implemented.
Working under all weather conditions; stand, walk and lift 10Ibs.
Working rotating shifts to include day, night, weekends and some holidays.
Entering and retrieving information pertaining to vehicle registration, identification and status, using the hand-held computer system to write citation.
Working all special events.
Assist with special events to include planning and coordinating placement of cones and reserve spaces for large or small events, daily and on weekends.
Assist the Ticket Writers when staff shortage accrues.
Work the Gates when needed.
Mandatory overtime for special events.