Adjunct NCSS PD Course Facilitator

University of New Hampshire

9d • Remote

About The Position

The National Center for START Services® (NCSS) Professional Development Facilitator serves as an instructional partner supporting the delivery of high-quality, START-informed training to a national workforce serving people with intellectual and developmental disabilities and mental health needs. This role is responsible for facilitating structured, cohort-based learning experiences (e.g., NCSS IDD-MH Professional Development offerings), as well as supporting and delivering additional learning opportunities as they arise. The Facilitator is responsible for ensuring alignment with NCSS training standards and meaningful participant engagement. Facilitators operate under the supervision and guidance of the NCSS Training Coordinator, contributing to a coordinated training infrastructure that emphasizes consistency, quality, and applied learning. This role requires strong facilitation skills, content fluency, clear and proactive communication, and a commitment to ongoing engagement with participants and NCSS training processes.

Requirements

• Master’s degree in a related field (e.g., social work, psychology, education, or human services), or a Bachelor’s degree in a related field with at least 4 years of relevant professional experience, or equivalent combination of professional and lived experience related to intellectual/developmental disabilities and mental health, with demonstrated experience in public speaking, facilitation, and/or training delivery
• Demonstrated experience in training, facilitation, and adult learning in virtual environments
• Experience working with people with intellectual and/or developmental disabilities and mental health needs
• Extensive knowledge about the mental health aspects of IDD using a biopsychosocial-cultural lens
• Strong facilitation and instructional skills with the ability to engage diverse adult learners
• Ability to communicate expectations clearly and uphold equitable participant engagement using a trauma-informed, professional approach
• Knowledge of START model principles and approaches or ability to learn and apply model-aligned approaches
• Strong organizational and time management skills, including the ability to manage course-related timelines and responsibilities
• Ability to maintain fidelity to course and session learning objectives while adapting facilitation approach, examples, and content to reflect the culture, experiences, and expressed needs of the cohort
• Ability to work collaboratively within a structured training program under supervision
• Comfort and agility with virtual learning platforms and instructional technologies
• Understanding and application of basic accessibility best practices and Universal Design for Learning (UDL) or the ability to learn and apply accessibility and UDL best practices

Nice To Haves

• Prior experience with NCSS training or professional development programs
• Experience facilitating cohort-based or multi-session training programs
• Experience in coaching, mentoring, or workforce development, with the ability to apply evidence-informed approaches flexibly based on participant and cohort needs

Responsibilities

• Facilitate assigned training cohorts (e.g., CTG or other NCSS professional development courses) in alignment with established session outlines and learning objectives
• Deliver content in a manner that is engaging, accessible, and grounded in START model principles and Universal Design for Learning (UDL)
• Support participant learning through discussion, reflection, application, and integration of course materials into practice
• Monitor and support participant engagement during and between sessions, including attending weekly intersession meetings throughout training and Professional Development cohorts, as convened by the NCSS Training Coordinator.
• Work under the supervision of the NCSS Training Coordinator to ensure alignment with training expectations, processes, timelines, and instructional standards
• Maintain consistent, proactive communication with the NCSS Training Coordinator regarding availability, scheduling, participant concerns, and any barriers to fulfilling role responsibilities
• Confirm availability for and actively participate in all required preparatory, intersession, and post-course meetings
• Prepare for and contribute meaningfully to planning and debrief meetings, including review of materials, participant progress, and facilitation strategies
• Communicate promptly regarding any anticipated absences, scheduling conflicts, or challenges that may impact course delivery or participation
• Maintain up-to-date knowledge of START model content, training materials, and standards
• Participate in annual course reviews and updates to curricula, materials and tools to ensure alignment with NCSS standards and emerging best practices

Benefits

• The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations.
• More information on benefits can be found here: USNH Employee Benefits | Human Resources

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level