Adjoint(e) à la gestion des espaces de travail

DRW MontrealMontreal, QC
Onsite

About The Position

DRW is a diversified trading firm with over 3 decades of experience that brings together sophisticated technology and exceptional people to operate in markets around the world. We value autonomy and the ability to pivot quickly to seize opportunities, which is why we operate using our own capital and trade at our own risk. Based in Chicago with offices in the US, Canada, Europe, and Asia, we trade a variety of asset classes, including fixed income, ETFs, equities, currencies, commodities, and energy on major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital, and crypto assets. We operate with respect, curiosity, and an open mind. People who thrive here share our belief that it's not just what we do that matters - it's how we do it. DRW is a place of high expectations, integrity, innovation, and a willingness to challenge the consensus. We are looking for a proactive and detail-oriented Workplace Space Management Assistant to ensure the smooth running of daily operations and provide an exceptional employee experience. This role collaborates closely with internal teams, vendors, and building management to ensure a safe, efficient, and stimulating work environment. The position is based on-site and reports to the Workplace Manager.

Requirements

  • Over 5 years of experience in workplace operations, facilities management, or office management
  • Excellent organizational skills and the ability to manage multiple tasks with rigor and attention to detail
  • Demonstrates initiative and proactively identifies opportunities to improve operations and employee experience
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities in a dynamic environment
  • Experience collaborating with vendors and multidisciplinary teams
  • Proficiency in workplace-related tools and systems, an asset (ServiceNow, SharePoint, Slack, Excel, building management ticketing systems, access management systems, etc.)
  • Bilingualism in English/French with excellent oral and written skills
  • Bachelor's degree or equivalent higher education diploma

Nice To Haves

  • Proficiency in workplace-related tools and systems, an asset (ServiceNow, SharePoint, Slack, Excel, building management ticketing systems, access management systems, etc.)

Responsibilities

  • Oversee reception operations, including managing front desk services
  • Support employee experience initiatives, such as wellness programs, workshops, and office amenities
  • Assist the catering and events specialist with event execution as needed (setup and teardown of large-scale events)
  • Act as the primary point of contact for employee inquiries and requests regarding the workplace
  • Maintain high standards for office presentation, amenities, and the overall environment
  • Participate in employee onboarding and offboarding processes
  • Provide timely support to the catering team for the office food program
  • Demonstrate flexibility for on-call support, as well as early morning or evening work related to projects and installations
  • Coordinate with building management, security, housekeeping, and maintenance vendors
  • Manage and track maintenance requests, including HVAC, lighting, and plumbing
  • Support workplace construction and renovation projects in collaboration with project managers
  • Monitor workplace budgets and expenses
  • Support space planning, workstation layout, and internal moves
  • Maintain space management systems and workplace data
  • Analyze capacity and utilization data to optimize space efficiency
  • Support emergency preparedness programs, including fire drills and evacuation procedures
  • Assist with access control management and monitoring
  • Ensure workplace policies and procedures are up-to-date and followed
  • Provide administrative and operational support to the workplace team
  • Contribute to the development and improvement of operational processes and procedures
  • Support internal communications related to office operations and building updates
  • Participate in reporting, surveys, and continuous improvement initiatives

Benefits

  • Commitment to ongoing training and development
  • Industry-leading package of benefits and perks
  • Focus on employee well-being and work-life balance
  • Community initiatives, volunteer program, and opportunities to give back
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