Adjoint.e Administratif.ve / Gestion Immobilière

Claria•Laval, QC

12d•Onsite

About The Position

Claria is a private investment company based in downtown Montreal, active in the management of a diversified real estate investment portfolio. Claria is also a developer, owner, and manager of high-quality residential real estate projects. As a dynamic and growing company, Claria offers a stimulating, collaborative, and people-focused work environment centered around service excellence, resident experience, and team development. We are seeking a highly organized, proactive, and customer service-oriented Administrative Assistant to support the Property Manager of Astoria Laval, a luxury residential rental property of approximately 340 units. The successful candidate will play a key role in supporting the daily administrative and operational activities of the property while contributing to an exceptional resident experience.

Requirements

DEC, AEC, or relevant education in administration, real estate, office management, or a related field
Minimum of 2 years of experience in administration, residential real estate, hospitality, or customer service
Experience working in or supporting luxury residential buildings of 300 units or more
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Professional, positive, and customer-focused attitude
Excellent communication skills in both French and English, written and spoken
Strong knowledge of Microsoft Office (Word, Excel, Outlook)
Proficiency with Yardi is essential
Strong sense of initiative, autonomy, and teamwork

Nice To Haves

Experience with property management platforms such as Building Stack is considered an asset

Responsibilities

Provide daily administrative support to the Property Manager
Respond to resident inquiries, calls, and emails in a professional and timely manner
Handle administrative follow-ups related to leasing, lease renewals, and tenant files
Prepare leases, notices, resident communications, and various administrative documents
Enter and maintain accurate information in Yardi
Assist with rent collection follow-ups, payments, arrears, and tenant administrative records
Prepare and organize files and documentation for TAL cases and hearings
Coordinate service requests, maintenance follow-ups, and communications with suppliers and contractors
Schedule visits, inspections, move-ins, and move-outs
Support high-volume move-in coordination during project delivery and stabilization phases
Support resident events and community initiatives within the property
Help maintain the high standards of presentation, service, and resident experience associated with the project