ADDM Administrator

LingaTech•Harrisburg, PA

2d•Hybrid

About The Position

We’re looking for a detail-oriented IT professional to join our Enterprise Logging and Monitoring Team, focused on the administration and optimization of Application Discovery and Dependency Mapping (ADDM) tooling. In this role, you’ll be responsible for designing, configuring, and maintaining discovery processes across a complex, mixed infrastructure—ensuring accurate, full-stack visibility of devices, applications, and their interdependencies.

Requirements

Ability to integrate with external tooling, e.g., ITSM tools, CMDB, and Report tooling.
Create custom discovery patterns.
Strong understanding of Monitoring and Alerting principles.
Experience interpreting vulnerability output from Tenable (Nessus) and developing remediation plans.
Create custom user documentation and Standard Operating Procedures (SOPs)

Nice To Haves

Experience using or administrating any of the following tools: EasyVista, PRTG, Prometheus / Grafana, Pingdom, Instana, and Microsoft Sentinel.

Responsibilities

Configure, administer, and maintain Application Discovery and Dependency Mapping (ADDM) tools, including platforms such as Device42
Design and manage device and application discovery jobs across a mixed infrastructure environment (physical, virtual, and cloud)
Ensure full-stack visibility by accurately mapping dependencies between infrastructure components and services
Maintain high data integrity by identifying and eliminating duplicate records and resolving discovery discrepancies
Optimize and tune discovery scans to improve performance and coverage
Support IT Asset Lifecycle Management practices through accurate tracking and reporting of assets
Utilize and troubleshoot network protocols such as SSH, SNMP, and WMI for effective discovery and monitoring
Analyze and map complex dependencies to support incident response, impact analysis, and root cause investigations
Configure and manage Identity and Access Management (IAM) roles within the ADDM toolset
Perform system upgrades, patching, and vulnerability remediation for ADDM platforms
Troubleshoot system issues, perform error handling, and ensure overall tool stability
Monitor and maintain ADDM licensing compliance
Develop, implement, and maintain monitoring and alerting for ADDM tools and related infrastructure
Create and distribute reports, dashboards, and visual dependency maps aligned with business needs
Validate and remediate data inconsistencies to ensure ongoing accuracy of discovery results
Develop and publish end-user documentation, procedures, and Standard Operating Procedures (SOPs)
Integrate ADDM tools with external systems such as ITSM platforms, CMDBs, and reporting tools
Design and implement custom discovery patterns where required
Apply monitoring and alerting best practices to enhance observability and system reliability
Interpret vulnerability scan results (e.g., Tenable/Nessus) and support remediation planning
Collaborate with cross-functional teams to support enterprise logging, monitoring, and operational initiatives