About The Position

Canadian Mental Health Association Durham is an integrated community mental health and primary care hub that has been providing mental health services to Durham Region for over 60 years. During that time, it has evolved to provide a broad range of services to individuals and their families experiencing mental health challenges, from information and education to case management, psychosocial rehabilitation, housing and primary healthcare. These services are provided through inter-professional teams focused on providing clinically based services that, in addition to dealing with client mental health issues, address social determinants of health using the recovery model.

Requirements

  • Post-secondary education in a related area of study (i.e. mental health, social sciences or human services) and a minimum of three years related experience or equivalent combination of education and experience.
  • Membership in good standing to relevant College or other regulatory body as applicable.
  • Sound knowledge the Mental Health Act, Health Care Consent Act, Ontario ACT Standards, social service benefits and related legislation in Ontario.
  • Excellent communication (written and verbal) skills.
  • A minimum of 2 years’ experience in a multidisciplinary care setting, with a solid understanding of significant client trauma.
  • A minimum of 2 years' experience in mental health and/or addictions.
  • Recent work experience in addictions and mental health and/or concurrent disorders.
  • Valid Ontario Driver’s license, access to a dependable vehicle in safe working order and appropriate insurance coverage.
  • Knowledge of MS Office (Word, Excel, PowerPoint, Access and Outlook), as well as the internet.
  • Excellent interpersonal and organizational skills; able to prioritize.
  • Excellent oral and written communication skills.
  • Excellent problem-solving and decision-making skills.
  • Ability to maintain confidentiality.
  • Cultural sensitivity and trauma-informed approach.
  • Strong knowledge in various aspects of applicable legislation.
  • Effective client relationship building skills; understanding the client’s needs and background.
  • Ability to work independently and co-operatively as part of a team, management, board of directors, stakeholders and partners such as external vendors.
  • Able to integrate CMHA Durham’s philosophy of being a “welcoming organization” into everyday practice.
  • Ability to adapt to change and navigate through ambiguous situations.

Nice To Haves

  • Previous experience in working with life limiting diagnoses an asset.
  • Knowledge of Indigenous communities and cultural practices (preferred).
  • Intermediate fluency in French considered an asset.

Responsibilities

  • Develops, writes, implements, evaluates and revises overall treatment goals and plans in collaboration with clients and team members.
  • Develops, writes, implements, evaluates and revises integrated treatment goals and plans in collaboration with clients and all other team members.
  • Collaborates with partners to plan and deliver priority addictions and mental health education and recovery programming to align with program aims.
  • Works with other program staff in one-on-one and/or group situations to assist clients in developing life skills and promoting sharing of responsibilities associated with co-ed and co-operative living in order for clients to reach their goals to move onto more independent housing.
  • Ensures that clients understand CMHA Durham services and agree to the expectations related to HART Hub services using appropriate agreements.
  • Advocates for, and with, clients and caregivers in collaboration with service providers ensuring clients obtain the most appropriate services and receive continuity in their care.
  • Provides addiction support and training to staff within the organization.
  • Provides on-site supports to clients establishing peer and family support networks.
  • Acts as a liaison between additional mental health and substance use treatment services to obtain assistance for clients as needed.
  • Monitors, reviews and updates Client Care Plans with input from the multidisciplinary team on a regular basis revising the plan, as necessary, ensuring flexibility to meet client’s needs.
  • Documents client contacts using clinical methods and within predetermined time frame in accordance with CMHA policies and procedures.
  • Provides on-call crisis intervention and counselling as needed for all program clients.
  • Provides individual and group treatment services.
  • Attends professional meetings, educational conferences and designated training workshops, as assigned to maintain up-to-date knowledge and transfer knowledge to staff within the organization.
  • Adhere to CMHA Durham client safety programs including program policies as well as infection control and prevention procedures.
  • In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety.
  • Report client safety incidents and suggested improvements to manager or delegate.
  • Attend, participate in team meetings and all employee meetings.
  • Participate in organizational quality improvement activities, e.g. accreditation projects, committee work, special events.
  • Participate in quality improvement activities at the team/program level.
  • Participate in external committees as required.

Benefits

  • Flexible working model (within reasonable parameters of the program)
  • Memberships to meditation apps
  • Competitive vacation
  • Wellness time
  • 100% employer paid health benefits
  • Birthday off with pay
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