Addiction & Mental Health Worker, Withdrawal Management/Crisis Services

CMHA Thames Valley Addiction and Mental Health ServicesSt. Thomas, ON
Onsite

About The Position

The Addiction and Mental Health Worker will support individuals accessing services by providing a psychosocial response in order to promote crisis resolution and empowerment for the individual. Staff will actively support individuals who are experiencing withdrawal from substances in a community setting. Staff will work collaboratively with individuals to assess and identity their needs and link them with community services to provide coordinated, community-based health and social services. This position will work within a multi-disciplinary team framework throughout St. Thomas & Elgin County.

Requirements

  • Post secondary education in a related field, preferably BSW or post-graduate diploma in addiction or equivalent (Primary proof of credentials will be required during the hiring process, i.e. original degree/diploma/certificate or official transcript)
  • Ability to attend work regularly
  • Current, satisfactory PVSC

Nice To Haves

  • Registration with a professional college (i.e. OCSWSSW, CNO, CRPO, CPSO, COTO, CPO)
  • Clinical work experience in substance abuse assessment and treatment including intake and crisis services
  • Experience and detailed knowledge of serious mental illnesses usually gained by several years of working within the mental health field
  • Experience in crisis intervention/management and crisis resolution
  • Experience in working in a community-based setting with an extensive knowledge of social assistance programs and both generic and specialized local social support networks is essential
  • Volunteer experience with a mental health component
  • Experience working with individuals with an ABI or Development Disability
  • Experience in the treatment of Addiction
  • Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

Responsibilities

  • Establish a working and supportive relationship with the client
  • Assess clients’ mental, physical and emotional functional abilities and needs
  • Investigates client’s current resources through complete psycho-social history and domains collections, and collateral information
  • Provide client assessment, intervention, and counselling via telephone and in person supports
  • Complete mental health and addiction assessments based on theory of crisis management including rapid response to identify: The impact of psychiatric symptoms on functioning, risk factors related to safety of clients and others, opportunities for de-escalation and stabilization
  • Provide mental health assessments to Emergency Departments (St. Thomas Elgin General Hospital -STEGH) upon request.
  • Support individuals as requested by St. Thomas Police Service and Elgin County Ontario Provincial Police
  • Provides counselling support to those attending at one of CMHA TVAMHS Elgin County based Crisis Services at STEGH and 110 Centre as well as mobile
  • Provide first contact functions and system navigation support for clients.
  • Provide client-centered care from a harm reduction approach
  • Responsible for screening and assessment for individual’s referred to the program
  • Acquire and maintain a high level of current knowledge about substance use disorders and trends as well as treatment options
  • Provide education, referrals and support for people using substances and related needs
  • Capacity and comfort level dealing with street-involved clients who may exhibit behaviours consistent with their distress, intoxication or other circumstances
  • Collaborate with addiction and mental health service providers to support the needs of clients who may be in crisis and needing supervised withdrawal management support
  • Supporting intake services, regular monitoring of withdrawal symptoms and discharge planning.
  • Coordinating access to addiction medicine supports
  • Providing support to clients in taking their medication as prescribed
  • Provide short-term, psychotherapeutic intervention to assist individuals in gaining insight and improving coping skills within the framework of the crisis model
  • Perform in a calm, competent and efficient manner in an emergency situation acknowledging the individual’s need for privacy and dignity
  • Teach, using a variety of approaches, life skills and adaptive techniques to help enable individuals to function more effectively on a day-to-day basis
  • Utilize harm reduction principles to identify, reduce and remove risk factors
  • Refer individuals for additional assessments as is determined to be necessary and/or appropriate
  • Assist the individual to identify and connect with personal/natural supports
  • Provide follow-up support and/or check-ins to bridge the gap from referral to engagement with a longer-term support service as appropriate

Benefits

  • Extended healthcare benefits
  • Healthcare of Ontario Pension Plan (HOOPP)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service