ADC Attendant - Ooltewah
About The Position
Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles. Maintain agency, employee, and participant confidentiality. Violation of confidentiality may be cause for termination. Punctual and dependable attendance. Follow GRATIS in every interaction with donors: Greet donors at their vehicle. Receipt is hand out to every donor. Assist donors by unloading donations from the customer’s vehicle. Thank donors for their donations. Invite donors back. Sort donations into approved equipment and into approved categories. Record every donation received daily donation count sheet and report accurate counts. Have donation receipts signed and dated to expedite service. Provide excellent customer service to donors while directing complaints to management. Consistently perform work tasks according to training, e-learning, and work instructions. Abide by the policies and procedures as set forth by Goodwill. Ensure the security of all company assets and donations. Effectively communicate with management, peers, and donors. Effectively promote and demonstrate cooperation and teamwork with peers. Assist in loading and unloading of Goodwill trucks and trailers. Maintain a neat, clean, and organized work area at all times. Adhere to safety and security practices including reporting safety hazards and injuries to management. Attend and complete all training and meetings as required. Perform other duties and projects as assigned.
Requirements
- High school diploma or GED preferred but not required.
- Basic math skills.
- Customer service skills.
Responsibilities
- Support Chattanooga Goodwill’s Mission, Vision, and Values.
- Maintain agency, employee, and participant confidentiality.
- Ensure punctual and dependable attendance.
- Follow GRATIS in every interaction with donors: Greet donors at their vehicle, hand out receipts, assist donors by unloading donations, thank donors, and invite donors back.
- Sort donations into approved equipment and categories.
- Record daily donation counts accurately.
- Ensure donation receipts are signed and dated.
- Provide excellent customer service to donors and direct complaints to management.
- Perform work tasks according to training, e-learning, and work instructions.
- Abide by Goodwill's policies and procedures.
- Ensure the security of all company assets and donations.
- Communicate effectively with management, peers, and donors.
- Promote and demonstrate cooperation and teamwork with peers.
- Assist in loading and unloading of Goodwill trucks and trailers.
- Maintain a neat, clean, and organized work area.
- Adhere to safety and security practices, including reporting hazards and injuries.
- Attend and complete all required training and meetings.
- Perform other duties and projects as assigned.
Benefits
- Employee discount.
- 401K and Roth retirement plans with matching contribution after eligibility.
- Skills and development opportunities.
- Dental and vision insurance - Company Paid for employee (for Full-time employees).
- Basic life insurance – 1.5 times salary, Company Paid for employee (for Full-time employees).
- Primary Care through TextCare - Company Paid for household (for Full-time employees).
- Voluntary Benefits such as Term life Insurance, Disability Insurances, and ID Theft Medical Insurance and Health Savings Account.
- Generous Paid Time Off (PTO) program; Potential of up to three weeks during the first year.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
