ADA Driver/Outreach Worker-Seasonal

United Planning Organization•Washington, DC

1d•$0 - $19•Onsite

About The Position

The Shelter Hotline Program transports clients to various shelters and other programs designated locations 365 days per year, 18-24 hours per day. The ADA Driver/Outreach Worker will transport homeless clients in need of wheel chair accessibility to and from scheduled and approved destinations along assigned routes and/or designated point to point service destinations.

Requirements

High school diploma or GED.
Two years of experience operating a 15- passenger vehicle.
Must possess a current Class D driver’s license, DOT card/certification.
Current five (5) year driving record cannot exceed more than two points.
Must be able to work a varied schedule, including nights, holidays and weekends, and drive during all types of weather.
Must have strong comprehensive geographic knowledge of Washington, DC in order to effectively navigate the streets and neighborhoods.
Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
Ability to effectively use or learn to use Microsoft Office programs (specifically, Outlook and Word) and use electronic time-keeping program.
Possess effective organizational and professional communication skills, both written and verbal.
Ability to prepare written reports as required.
Possess the abilities to work well under extreme pressure.
Ability to work effectively both independently and in team environments.
Submit your resume AND driving record on the Career Center Online.

Nice To Haves

First-Aid & CPR certification.
Experience working with homeless population.

Responsibilities

Present current, valid, actual driver’s license to Transportation & Logistics Manager/or designee prior to receiving daily driving assignment.
Ensure the road worthiness of each vehicle to personally drive by performing a pre-trip inspection prior to vehicle operation. This includes checking levels of fuel, water, tire pressure and general condition, both interior and exterior for damage and wear and tear prior to departure from assigned site.
Complete Direct Fix forms for vehicle repair, as required.
Provide outreach and transportation services to homeless adults and/or families to (designated/or) available shelters in the DC area.
Canvas the Washington, DC city streets looking for homeless, at-risk clients who need assistance with transportation and/or comfort items.
Ensure passengers are properly seated and given proper safety instructions that must be observed and abided by while being transported in any UPO vehicle.
Transport and escort, as required, identified clients to and from scheduled and approved locations; such as vacancies within the overnight shelter system, and other approved destinations as directed.
Communicate with hotline dispatcher via two-way radios to obtain resources to assist persons identified as at-risk or requiring services to combat hazards due to inclement weather.
Work closely with the Comprehensive Psychiatric Emergency Program (CPEP), DC Fire and Police departments, to relocate clients from the streets to shelter.
Perform a post-trip inspection of the UPO vehicle to ensure it is properly cleaned, fueled, and secured for use by next driver, following the conclusion of the driving shift as required.
Maintain a daily log of all trips, to include recording the number of passengers, purpose of trips, origin, destination and mileage.
Complete detailed DHS Unusual Incident Reports and/or UPO Incident/Accident Reports, as required, for submission by supervisor.
Assist with the delivery of packages, documents, parcels, distribution of blankets, cots, hot/cold drinks, and food.
Become familiar with the UPO’s vision, mission, strategic plan, goals and strategies.
Other duties as assigned