Ad Performance Analyst

RaptiveNew York, NY
$58,000 - $65,000Remote

About The Position

Raptive is looking for an Ad Performance Analyst to join their team. Raptive assists professional creators in maximizing their ad revenue by serving as an expert guide in the complex field of online advertising. They help creators determine optimal ad placements, develop ad strategies, and implement these strategies. This role supports creators in niches such as cooking, decorating, parenting, finance, and investing, enabling them to focus on their passion and be compensated for their work. The Ad Performance Analyst will be responsible for analyzing data, solving problems, and communicating effectively with creators. The ideal candidate possesses strong attention to detail, a desire to help others, and a drive to make a meaningful impact. This role requires comfort in high-productivity environments, collaboration within a virtual team, data analysis, and responding to customer inquiries via email with accuracy, clarity, helpfulness, and compassion, even when customers are confused or frustrated.

Requirements

  • Ability to gracefully communicate via email with customers who are confused or frustrated
  • Patience, a sense of humor, and some moderate GIF sharing abilities
  • Adaptability to adjust in an ever-changing technical environment
  • Attention to detail and a love for knocking out lists and projects
  • Self-motivation and time management skills
  • Enjoy analyzing data using Excel and data visualization tools to spot trends and anomalies
  • A knack for getting things done and self-motivation to tackle repetitive tasks
  • A passion for contributing and supporting your team
  • A desire to make everything you touch better
  • Genuine desire to help others solve problems and succeed
  • Data analysis experience OR a recent STEM grad
  • Comfort with using WordPress, and reading & writing HTML & CSS
  • Proven track record of high productivity
  • Experience organizing and managing a large amount of tasks at once
  • Excel at working by yourself and working through your list of tasks.

Responsibilities

  • Answering sensitive questions via email in a timely manner
  • Working to understand our strategies and processes thoroughly to advise creators about best practices
  • Analyzing ad performance using BI tools and Google Analytics data to identify issues
  • Troubleshooting ad loading issues on live sites
  • Being an active member of a distributed team via tools like Slack, G Suite, Zoom, Zendesk and more

Benefits

  • Additional incentive compensation
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