Ad Operations Campaign Manager

Viasat, Inc.•Remote (excluding ND, VT, or RI), UNAVAILABLE

13h

About The Position

As a Campaign Manager at Viasat, you will be responsible for coordinating in-flight advertising campaigns run from our ad server. Your role will encompass the entire campaign lifecycle, from IO (Insertion Order) submission to billing and reconciliation. We are seeking individuals who are driven, highly analytical, and capable of establishing positive relationships with both internal partners and clients. Your expertise in AdOps will play a key role in driving business renewals and serving as a vital link between account management and client success. Your ability to deliver insightful analysis on campaign performance will be essential in fostering long-term partnerships for Viasat.

Requirements

3 -5+ years of experience in digital ad operations, campaign management, account support or a similar advertising operations role
Hands-on experience trafficking and running digital campaigns across display, video and mobile environments
Strong understanding of campaign setup, QA, pacing, targeting, troubleshooting, reporting and delivery management
Experience working with ad servers, DSPs, SSPs, and digital advertising platforms in a fast-paced commercial environment
Strong attention to detail and the ability to lead multiple campaigns and priorities without losing accuracy
Confidence working with internal collaborators and external partners, including sales teams, clients, agencies or resellers
Clear written and verbal communication skills, with the ability to explain campaign issues and operational detail in a straightforward way
Strong analytical skills and comfort working with campaign data in Excel or similar tools; SQL is a plus
Ability to stay organized, address problems quickly and work independently while escalating appropriately when needed
Comfort working with technical teams to investigate issues and support scalable solutions
US Citizenship or Permanent Resident Status is required

Nice To Haves

Experience supporting reseller, agency or channel partner business models
Familiarity with video advertising, programmatic advertising concepts, DSPs, SSPs, private marketplace workflows or deal-based execution
Experience with third-party tags, VAST, HTML5 creatives, creative troubleshooting or cross-platform QA
Exposure to billing, invoicing, booked vs delivered reconciliation or campaign finance workflows
Bachelor's degree in marketing or business administrations is preferred

Responsibilities

Traffic and QA advertising campaigns across Viasat Ads properties, ensuring correct setup of line items, targeting, creatives, pacing, prioritization and delivery rules
Supervise active campaigns and take action to support smooth delivery, troubleshoot issues, optimize performance where appropriate, and resolve setup or reporting discrepancies
Partner with internal sales reps, account teams and reseller partners to support campaign launches, changes, delivery questions, reporting requests and general operational guidance
Communicate clearly on campaign status, risks, delivery trends, creative issues and timelines to both internal and external partners
Build and deliver campaign reports, delivery updates and post-campaign insights using internal reporting tools and operational data
Support billing and reconciliation processes by helping validate booked, delivered and billable activity in partnership with Finance, Sales and Data teams
Work across creative review, ad spec guidance and troubleshooting for standard display, video, HTML5, third-party tags and other supported ad formats
Help support programmatic advertising operations, including deal setup coordination, demand partner troubleshooting, QA, reporting validation and ongoing process improvement
Identify recurring operational problems and contribute to better documentation, workflows, guardrails and tooling that improve accuracy, scale and turnaround time
Collaborate with Product and Engineering teams on ad tech enhancements, platform gaps, operational requirements and rollout readiness for new ad products or capabilities