Acute Care Technician II - Behavioral Health

TriHealth•Cincinnati, OH

1d•Onsite

About The Position

Welcome to the Inpatient Behavioral Health Services Units 10fg and 10hi at TriHealth Good Samaritan Hospital, where we specialize in providing compassionate and comprehensive care for adults aged 18 and up. Our unit operates on an acute crisis stabilization model, ensuring that patients receive the urgent care they need to regain stability and well-being. Our multidisciplinary team approach brings together a diverse group of healthcare professionals, including registered nurses (RNs), licensed practical nurses (LPNs), and Acute Care Technicians (ACTs). Our collaborative effort ensures that each patient receives personalized and holistic care tailored to their unique needs. We have a dedicated 10 bed geriatric space that focuses on dementia and patients with cognitive impairment. We have 28 other beds for adults experiencing depression and other mental illnesses. Patients on our unit typically stay for an average of 5-7 days, during which they benefit from the expertise and support of our dedicated team. Our staffing model is designed to provide optimal care around the clock, with RNs, LPNs, ACTs, therapists, and social workers. We are available during day, evening, and night shifts. We offer twelve-hour shifts, with a twelve-hour shift every third weekend and a weekend option for those who prefer it. We typically maintain an average patient-to-staff ratio of 1:5. While we prefer nurses with psychiatric/behavioral health experience, we warmly welcome new graduates who are eager to learn and grow in a supportive environment. Join us at the Inpatient Behavioral Health Unit, where we are dedicated to making a positive impact on the lives of our patients through compassionate care and a collaborative team spirit. We offer a 5–6-week orientation that can be shortened or extended dependent upon the new team members learning needs. All new team members attend CPI (Crisis Prevention Institute) which is TriHealth’s de-escalation training offered by TriHealth.

Requirements

2 years High School Education
Age 17 with work permit
Basic Life Support (BLS)
Reading and math ability appropriate to the position
Experience as an STNA, PCA or ACT required

Nice To Haves

nurses with psychiatric/behavioral health experience

Responsibilities

Provides basic patient care under RN supervision; completes assigned tasks accurately and on time.
Maintains competency in required skills and seeks clarification when needed.
Ensures a safe environment; reports hazards, follows infection control, and adheres to safety/emergency procedures.
Communicates respectfully and professionally with patients, families, and staff; collaborates effectively with the healthcare team.
Documents care and observations per organizational guidelines; maintains medical records and performs downtime procedures.
Answers phones and call lights promptly; relays accurate messages and assists with unit flow and customer service needs.
Manages supplies and equipment, reporting shortages or malfunctions and ensuring readiness for the next user.
Demonstrates accountability, supports organizational changes, and engages in ongoing self-development.