Acute Care Case Manager - Patient & Family Services - Full Time
About The Position
Southern NH Medical Centers strives to keep patients on a continuous track to discharge and receive the continuity of care that our patients and their families need. Our Patient and Family Services Department is the driving force to assure communication, respect, and safety follows our patients throughout the admission phase, all the way through the discharge process. This department includes a dedicated team of Case Managers, Social Workers, and Interpreters that ensure that all care is equal, and our patient's dignity is maintained above all else. The Acute Care Case Manager evaluates the patient’s health status and the patient/family/significant other’s care capabilities to facilitate the discharge planning process. The case manager develops a multidisciplinary, culturally appropriate, age-specific discharge plan. They also complete clinical reviews utilizing Internal criteria for the appropriate level of care and insurance coverage.
Requirements
- Bachelor's degree in a healthcare-related field or equivalent experience
- 3 – 5 years of case management-related health care experience. A minimum of 7 years of experience is required without a bachelor’s degree or a nursing degree.
- Experience with patient documentation in an EMR system preferred
Nice To Haves
- ASN/BSN preferred but not required
Responsibilities
- Assesses and identifies patients’ needs during the discharge planning process
- Provide resources and community referrals for continuity of care
- Care coordination with families, providers, and clinical team
- Utilization Reviews
Benefits
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term, long-term disability, life & pet insurance
- Tuition reimbursement
- 403(b) Retirement savings plans
- Continuous earned time accrual
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
