Acumatica ERP Specialist

BATHING BRANDS INC • Wheeling, IL

3d • Remote

About The Position

Bathing Brands is looking for an Acumatica ERP Specialist to join our Enterprise Systems team. Acumatica sits at the center of how our business operates. It connects teams and processes across sales, purchasing, inventory, warehousing, production, service, eCommerce, customer support, finance, and more. We are looking for someone who can help us get the most out of that system. This is a hands-on role for someone who enjoys solving problems, understanding how a business really works, and finding better ways to use technology to support the people behind it. You’ll work directly with teams across Bathing Brands -helping users, troubleshooting issues, testing new functionality, improving workflows, and supporting the continued evolution of our ERP environment. Please note this position is fully remote; however, we are only hiring residents from Illinois or Wisconsin.

Requirements

• Experience working with or supporting Acumatica ERP.
• A strong understanding of ERP systems and how business processes connect across departments.
• Strong troubleshooting, analytical, and problem-solving skills.
• Curiosity and a genuine interest in understanding how things work.
• The ability to communicate clearly with both technical and non-technical teammates.
• The ability to work independently, manage priorities, and follow problems through to resolution.

Nice To Haves

• Experience with Acumatica Generic Inquiries, dashboards, security, and configuration tools is preferred.
• Experience with system testing, documentation, and user training is preferred.
• Experience in distribution, inventory, warehousing, manufacturing, service, or eCommerce is a plus.

Responsibilities

• Support Acumatica users across the organization and help troubleshoot system and process issues.
• Investigate problems, identify root causes, and coordinate with external partners or Acumatica Support when needed.
• Manage user accounts, roles, permissions, and system access.
• Build and maintain Generic Inquiries, dashboards, notifications, business events, and other Acumatica configurations.
• Learn and support business workflows across Sales, Customer Support, Tech Support, Purchasing, Supply Chain, Inventory, Warehousing, Finance, Product Catalog, Product Development, Production, Projects, Marketplace, and Field Service.
• Coordinate and perform User Acceptance Testing for updates, fixes, new features, and integrations.
• Create clear, useful documentation for system processes and user procedures.
• Help train users and support the rollout of new functionality.
• Identify opportunities to simplify workflows, reduce manual work, improve data quality, and make Acumatica work better for our teams.
• Support ERP initiatives and integrations alongside the VP of Enterprise Systems, business leaders, internal teams, and external technology partners.

Benefits

• Company-subsidized medical, dental, and vision insurance
• Company-paid life insurance, with voluntary disability and supplemental coverage options
• 401(k) retirement plan with company match
• Paid Time Off (PTO) and paid company holidays
• Community Day for volunteer service
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed