Activity Manager

St. Croix County•New Richmond, WI

11d•$60,944 - $84,906•Onsite

About The Position

This position is responsible to plan, organize, develop and implement the overall operation of the Activity Department. The role ensures an ongoing program of activities meets the needs and interests of each resident. The Activity Manager provides daily oversight over the service program and training and supervision under the general direction of the Administrator.

Requirements

High school diploma, GED, or equivalent required.
Three (3) years of experience working with elderly or disabled populations, preferably in a long-term care setting; OR Two (2) years of experience in a social or recreational program within the last five (5) years, one (1) of which was full-time in a patient activities program in a health care setting.
Must be certified as an Activity Director by the State of Wisconsin or hold certification as a Therapeutic Recreation Specialist through the National Council for Therapeutic Recreation Certification (NCTRC), as required by applicable regulations.
Must successfully pass criminal and caregiver background checks.
Knowledge of planning activities and services for elderly and/or disabled residents.
Comprehensive knowledge of nursing home administration principles and practices, including applicable local and state laws, rules, regulations, procedures, and policies governing nursing services and nursing home operations.
Familiarity with state and federal laws, regulations, and policies that pertain to the job, including Wisconsin Statutes and administration codes and Federal Regulations.
Knowledge of electronic records systems and general office technologies (e.g., Microsoft Office, Outlook, SharePoint, etc.).
Considerable knowledge of modern office practices and procedures, as well as general knowledge of standard office procedures, equipment, and office assistance techniques.
Knowledge of personal protective equipment (PPE) and its proper use.
Ability to maintain confidentiality of resident care information and ensure resident rights and privacy are protected.
Ability to create and maintain a clean, safe, welcoming, and supportive environment.
Ability to communicate effectively and professionally, both verbally and interpersonally, with residents, families, visitors, staff, the public, and other members of the organization.
Ability to work tactfully, cooperatively, and respectfully with individuals across all levels of the organization while maintaining a professional demeanor.
Knowledge of management and supervisory principles and practices, including staff oversight and personnel administration.
Ability to plan, assign, prioritize, direct, and evaluate staff work; provide instruction and training; and responsibly direct subordinate activities.
Ability to make employment-related recommendations, prepare performance evaluations, address performance concerns, approve time off, and maintain personnel records.
Ability to exercise sound judgment and take appropriate control of situations involving staff or operational issues.
Ability to plan, develop, implement, and evaluate projects, programs, departmental goals, and objectives.
Skill in researching, analyzing, and evaluating complex administrative and operational information; defining problems; assessing alternatives; and recommending effective methods, procedures, and solutions.
Ability to analyze data and prepare accurate organizational and functional reports.
Ability to perform detailed work accurately and independently, meet stringent time limits, manage a high volume of work, and adapt to changing priorities with minimal supervision.
Ability to read and understand basic County and State policies and procedures of limited scope and complexity.
Ability to communicate effectively in English, both verbally and in writing.
Ability to read, interpret, and apply information from complex documents such as laws, regulations, policies, procedures, and reports.
Ability to engage with the public, handle inquiries, resolve conflicts, and build positive relationships with a diverse population.
Ability to explain complex or technical information in a clear, understandable manner.
Ability to listen actively and accurately understand verbal instructions or concerns.
Ability to perform mathematical calculations.
Ability to prepare, recommend and monitor an operating budget, including line-item budgeting.
Ability to comprehend complex state financial records and reporting.
Ability to identify and define problems, collect data, establish facts, and draw valid conclusions.
Ability to make decisions that are sound, well-informed, and timely, even in stressful situations.
Ability to analyze situations, consider various perspectives, anticipate potential issues, and make recommendations or decisions based on logical reasoning.
Ability to interpret complex information, recognize patterns, and understand the implications of actions or decisions.
Ability to think conceptually and understand the relationships between ideas that are not immediately obvious.
Work may involve the occasional exertion of up to 25 pounds of force; work regularly involves sitting, frequently involves standing and performing fine motor skills and repetitive motions, and occasionally involves walking, stooping, kneeling, crouching or crawling and reaching above shoulder level or below the waist.
Visual ability to perform tasks such as reading documents, operating vehicles, using computer screens, or working with detailed data.
Ability to communicate and exchange information effectively with others, with or without reasonable accommodation.
Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
Vaccinations and testing as required by local, state, or federal regulations and/or other regulating entities.

Nice To Haves

Bachelor's degree in a closely related field preferred.

Responsibilities

Directs the work of and manages the activity staff, including participation in selection, training, performance evaluations, coaching, counseling, and recommendations for personnel actions.
Determines department staffing hours/requirements and assigns activity personnel.
Identifies staff development needs, coordinates training with the Administrator, and oversees in-service education.
Develops and recommends annual operating budget information to the Administrator, forecasts funding needs, monitors budget, and authorizes expenditures.
Develops activity services objectives, policies, and procedures, and directs their implementation, ensuring compliance with Federal and State guidelines.
Communicates and interprets policies and procedures to activity staff and monitors their practices.
Plans, develops, organizes, implements, evaluates, and directs activity programs.
Interviews residents or family members to gather information for activity planning, objectives, goals, discharge planning, care plans, and resident assessments.
Develops a written plan of care for each resident identifying problems/needs and goals.
Ensures all charted Activity Progress Notes are informative and descriptive of services provided.
Reviews resident activity participation levels weekly and revises Care Plans as needed.
Develops quarterly Quality Assessments for the Quality Assurance program and implements action plans to address deficiencies.
Coordinates activities with other departments.
Assists room-bound residents with leisure time activities, providing materials and running errands.
Performs other duties as assigned.