Activity Host- Downtown Cary Park- Temp

Town of Cary•Cary, NC

3d•Onsite

About The Position

The Downtown Cary Park is seeking energetic and creative individuals at least 18 years of age to join our team as Activity Hosts. As an Activity Host, you will be responsible for assisting with the execution and organization of Downtown Cary Park programs, events, and rentals. Activity Hosts should have a love for providing outstanding customer service, be enthusiastic professionals, be able to build relationships with various guests and enjoy special event management. In order to support Park events, this position requires a flexible schedule to work varying hours. Daytime and weekend (especially Saturday) availability is required and some evenings, occasional early mornings and holidays as needed. This is a part-time, non-benefited, year-round position, up to 20 hours a week, with a maximum of 999 hours per year. The Downtown Cary Park is located at 327 S. Academy Street in the heart of downtown.

Requirements

Requires a combination of education and experience equivalent to a high school diploma/GED
Requires possession of a valid driver's license with an acceptable driving record
Requires checking references, drug testing, and background check (which may include criminal check, education verification, and credit history review) prior to employment
Superior customer service and guest relations skills
Ability to interact with the public tactfully and constructively
Ability to communicate effectively verbally and in writing
Ability to lead with a commitment to access, diversity, equity, and inclusion
Strong organizational skills with keen attention to detail
Ability to work independently
Ability to understand and carry out oral and written instructions specific to the Downtown Cary Park and Parks, Recreation and Cultural Resources policies and procedures
Ability to acquire knowledge of Cary policies, procedures, and the services of the department
Knowledge of basic office equipment and computer software
General knowledge of first aid practices and techniques

Nice To Haves

Some experience with in-person customer service and guest interactions
Some experience assisting with special events or programs
Some experience with Microsoft Office 365 (Outlook, Teams, Word, Excel)

Responsibilities

Engages with visitors to facilitate a positive experience and assists guests in navigating the Park
Communicates with patrons to address questions and concerns, redirecting as necessary
Enforces Town of Cary and Park rules, policies and procedures, ensuring safety, efficiency and guest satisfaction
Serves as day-of contact for rentals, ensuring that renters feel welcomed and supported
Ensures renters have access to rented space(s) and checks them in and out
Ensures renters have the equipment and supplies needed and provides simple tech and set up support
Assists with event preparation and support
Provides program support by assisting instructors and students as needed
Secures supplies, class lists, and checks participants in for programs
Ensures program supplies are gathered and returned
Assists with periodic inventory of program, event, and rental items and informs supervisor when restocking or replacing is necessary
Assists with setting up and breaking down tables, chairs, and equipment for programs and events
Takes pictures for marketing staff
Assists in activating emergency action plans
Attends staff meetings
Performs other job-related tasks as required