Activities Supervisor - Year Round - Full Time

AlterraSteamboat Springs, CO
Onsite

About The Position

This person supervises the safe and efficient daily operations of the Base Area Activities for both summer and winter seasons. This includes outdoor amusement features (bounce house and mining sluice) and Ice rink operation and skate rental.

Requirements

  • 1 year in a position with emphasis on customer service
  • Previous supervisory skills
  • 2 years of previous work history/education required
  • Must have valid driver’s license
  • Communicate clearly in English, both verbal / non-verbal, and written
  • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards

Nice To Haves

  • Experience operating heavy equipment (skid steer, forklift, Ice resurfacer) preferred
  • Experience with basic hand tools and construction
  • Must feel comfortable using information systems including sales programs and Microsoft Office

Responsibilities

  • Responsible for supervision of Activities/Rental staff
  • Assist in operation of activities while open
  • Inspect and set up all Activities equipment prior to opening
  • Assist in staff management and administration including hiring, training, scheduling, evaluations and disciplinary action
  • Answering questions and resolving any guest issues that arise
  • Ice surface building and seasonal transformation of rink
  • Monitoring and maintenance of ice conditions on the rink
  • Snow removal of ice rink
  • Overseeing skate rental operation and maintenance of skate inventory
  • Compliance with all company policies and procedures as well as any regulatory requirements
  • Other duties as assigned

Benefits

  • Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
  • Discounted skiing and riding for friends and family of eligible employees
  • Vacation and Sick Time policies for eligible employees to rest, relax and recharge
  • Generous discounts on outdoor gear, apparel, rental cars, etc.
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
  • Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
  • 401(k) plan with generous company match
  • Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
  • Paid parental leave of up to 6 weeks for eligible employees
  • Free regional bus pass
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