Activities Service Coordinator
About The Position
The Activities Service Coordinator assists the resort’s Activities departments, including the Trail House, Artist Cottage, Games, and Camp Coyote. The role supports tours, rentals, classes, camps, games, special events, and guest experiences through equipment and supply preparation, cleaning, transportation, organization, and maintenance. The coordinator also assists with guest check-in, equipment distribution, and activity operations while helping ensure facilities and guest spaces are clean, safe, stocked, and ready for use. Responsibilities include maintaining Trail House vans and Activities golf carts; cleaning the Trail House and surrounding areas; laundering Trail House and Artist Cottage items; preparing mountain bikes and equipment for guests and tours; delivering Artist Cottage receipts to night audit at the end of the day; and straightening the Activities lawn, courts, and Games area at day’s end. The position requires courteous, enthusiastic guest service, attention to safety, and reporting hazards or equipment issues.
Requirements
- Self-motivated and organized.
- Excellent customer service skills.
- Ability to read and write in English.
- Ability to bend, stand, lift, and carry 30–40 pounds.
Responsibilities
- Assist guests with activity check-in, equipment distribution, and program support in a professional, courteous, and enthusiastic manner.
- Provide operational assistance across the Trail House, Artist Cottage, Games, Camp Coyote, and other Activities areas.
- Prepare, maintain, inspect, and organize activity equipment, supplies, and spaces.
- Monitor facilities, storage areas, and guest-facing spaces for cleanliness, safety, and operational standards; promptly report actual or potential hazards.
- Set up, break down, transport, and store materials and equipment for activities, classes, camps, games, tours, and special events.
- Clean and detail Trail House vans, fuel them as needed, and report van issues to Ron Bennet.
- Wash and detail Activities golf carts, check tire pressure, charge batteries as needed, and report van or golf cart issues to Ron Bennet.
- Clean Trail House windows, tables, and counters; care for the Trail House reptiles and clean their habitat; report weeds to landscaping; remove webs; sweep sidewalks; and clean and rake the firepit and bike staging areas.
- Wash and fold dirty rags, towels, and packs for the Trail House and Artist Cottage, placing laundry in designated areas.
- Fit guests with appropriately sized mountain bikes and helmets, adjust seats, and provide bottled water.
- Report existing or potential bike safety hazards using a red tag labeled with the guest’s name and guide’s name.
- Organize mountain bikes and e-bikes for upcoming tours.
- Bring Artist Cottage receipts to night audit at the end of the day.
- Straighten the Activities lawn and Games area and clean the pickleball and tennis courts at the end of the day.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
