Activities Manager

Spinnaker Resorts•Williamsburg, VA

6h•Onsite

About The Position

The Activities Manager will provide King’s Creek owners and guests with first-class planned activity programs, local attraction information, and answer all questions by guests in a timely and friendly manner. This position is responsible for the development, oversight, and administration of a variety of activities for guests and owners to maximize enjoyment at the resort. This position requires flexibility, creativity, and the ability to effectively work in small and large groups.

Requirements

High School Diploma or GED required.
Knowledge of personal computers and their various software applications.
Knowledge of recreation/activities programming.
Ability to develop, plan, and execute special events for diverse demographics and interests.
Ability to conduct and obtain resources for a variety of classes including arts and crafts classes on a regular basis.
Ability to facilitate small and large group activities.
Ability to exhibit excellent guest relations skills.
Ability to present an outgoing personality with a sense of humor.
Ability to multi-task with strong organizational skills.
Ability to deal effectively with conflict and manage difficult guest relation situations.
Ability to communicate effectively: both verbally and in writing.
Possess Leadership skills to motivate and engage participation.

Nice To Haves

Associate’s degree preferred: significant related experience may substitute for education.
Background in hospitality industry preferred.
Knowledge of Spinnaker Resorts

Responsibilities

Develop and plan a diverse calendar of enjoyable programs and activities for all resort guests such as outdoor events, family events, unique events, and holiday and social offerings.
Manage all activities related to monthly calendar with the assistance of the Activities Representatives.
Participate in weekly operational meetings.
Review and approve weekly timecards.
Oversee pool attendants during the summer months.
Submit mid-year and yearly performance appraisals for the staff.
Promote activities using posters, newsletters, announcements, and working closely with the marketing team.
Submit purchase requests and order for supplies needed to maintain inventory for the activities department.
Coordinate and manage all preparations for events: make arrangements for food and beverages, schedule volunteers for events, collect money from craft events, and other duties as required.
Collaborate effectively with other members of the department.
Manage and maintain the Activities budget and resource allocations.
Maintain an attendance/balance sheet for each activity or event to monitor guest involvement pertaining to scheduled events.
Document guest involvement at events; take pictures and/or record videos.
Set up and breakdown events in a timely manner; to include indoor and outdoor.
Create weekly schedules and ensure staffed hours meet business needs while managing overtime.
Cross train with the Front Desk and provide backup when needed.
Report any incident or accident to the Assistant General Manager and onsite security.
Ensure safety protocols are followed at events.
Follow written policies and procedures implemented by Spinnaker Resorts

Benefits

Weekly Pay and Direct Deposit
Health Insurance (Medical/Vision/Dental)
Company-Paid Life Insurance
Paid Time Off (PTO) Program
Paid Vacation and Holiday Pay
401 (K) Retirement Plan with a Company Match (based on eligibility)
Employee Wellness Programs
Fitness Center Reimbursement
Ongoing Professional Development Opportunities
Employee Family & Friends Discounted Stays
Various Employee Discounts (Local Businesses and National Retailers)
Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
Company-Supplied Uniforms and Equipment (Applicable Positions)
Flexible Work Schedules