Activities Coordinator

Ohio Living•Swan Creek, NC

About The Position

The Activities Coordinator plans, organizes, develops, and may direct the Activity Department. The role ensures that an ongoing activities program is designed around residents’ interests and supports their physical, mental, and psychosocial well-being in accordance with company standards and applicable federal, state, and local requirements. The position provides activity programming and resident support, maintains positive relationships with residents and their families, and contributes to community outreach and referral development. It also oversees documentation, care planning, compliance, quality improvement, and staff development for the department.

Requirements

High school diploma or equivalent.
At least two years of experience in a long-term care, hospital, or other related healthcare setting.
Ability to read, write, speak, and understand English.
Valid driver’s license and acceptable driving record.
Ability to be insured under professional liability and crime coverage policies according to the insurance carrier’s underwriting standards.

Nice To Haves

Bachelor’s degree in recreation, art therapy, or a related field.
Current unencumbered designation to practice as a Certified Therapeutic Recreational Specialist.

Responsibilities

Provide quality activity programming to residents.
Interact with residents to support quality care and positive resident-staff relations.
Maintain open, trust-building relationships with resident family members and respond professionally and promptly to requests or concerns.
Review resident concerns and complaints and maintain written records of actions taken.
Act as a community liaison by speaking about program services to various audiences; seek and secure revenue-generating opportunities and referral sources.
Attend care conferences as necessary.
Address concerns raised through Resident/Family Satisfaction Surveys.
Maintain and review charts, notes, and documentation for completeness, accuracy, and compliance with applicable rules, regulations, and standards.
Stay informed about licensure, certification, and reimbursement issues and implement necessary changes to facility practices.
Maintain the confidentiality of resident information and honor residents’ personal and property rights.
Assist the Quality Assurance Committee with ensuring ongoing quality of activity services and implementing corrective action plans for identified deficiencies.
Participate in and monitor clinical assessments of the MDS.
Develop and oversee preliminary and comprehensive written plans of care for each resident, and ensure activity progress notes and care plans accurately describe services provided and resident responses.
Keep current through reading, workshops, seminars, and continuing education courses.
Foster a positive work environment that attracts, retains, and motivates employees.
Interview, select, and orient new direct reports.
Establish and promote performance expectations for direct reports.
Evaluate direct reports’ job performance and provide developmental guidance.
Monitor employee accountability with organizational requirements and work with Human Resources when further documentation or intervention is needed.
Participate in developing, planning, scheduling, conducting, and monitoring staff in-service training, on-the-job training, and orientation programs.
Ensure a reasonable staffing plan is available when a direct report is absent or a direct-reporting position is vacant.
Respond promptly and thoughtfully to departmental staff questions, requests, and work submitted for review and approval.
Perform all other duties as assigned.