Activities Attendant

Skytop Lodge Corporation•Barrett Township, PA

9d•Onsite

About The Position

POSITION: Activities Attendant DEPARTMENT: Activities PLACE OF WORK: Various Recreation Facilities REPORTS TO: Activities Manager JOB OVERVIEW: Responsible for the organization and operation of various recreational programs and facilities. Deal with all home owners and guests in a professional manner. STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

Requirements

Prior customer service experience.
Able to lift 30 or more pounds.
Able to work alone and as part of a team.
Appreciates and respects nature and its surroundings.
Good organizational skills.
Ability to communicate well with homeowners, guests and coworkers.
Valid Driver’s License
Flexible work schedule, including nights, weekends and holiday week/ends
Ability to communicate in English with homeowners/guests/employees.
Ability to adhere to safe driving rules.
Ability to work cohesively with co-workers as part of a team.
Ability to focus on homeowners/guest needs, inquiries and provide appropriate responses
Ability to prioritize, organize and make good judgments.
Ability to perform assignments with minimal supervision.
Ability to ensure security of resort property.
Ability to maintain confidentiality of homeowner/guest information and pertinent resort data.
Ability to work with co-workers
communicate with guests and customers
have patience with children
ability to work in a fast-paced environment.
Must be friendly and cheerful with a positive attitude.
Must be capable of working productively without close supervision.
Must be trustworthy to handle the cash and inventory.

Nice To Haves

Prior guest relations training
Hospitality experience
CPR, First Aid, AED certified
College graduate
Knowledge about fitness and recreation activities/programs
Able to work a flexible schedule, weekends, evenings, and holidays.

Responsibilities

Maintain knowledge of: o Scheduled daily activities; o Features and services of the resort; o Hours of operation of each outlet;
Assist in planning and executing regularly scheduled activities, special events, and holiday activities.
Assist with teambuilding events.
Assist with pool areas to include chemical testing, towels, maintain locker rooms, and maintain fitness center.
Assist with maintaining the South lawn to include, playground, Lawn bowling, lawn games and other sports equipment.
Assist with maintaining pavilion to include Bike rentals/ bike tours, archery, paddle tennis/pickle ball rentals, ice skate, and snow shoes.
Assist with lake front operations to include towels, lifejacket distribution, and over all beach and locker room cleanliness.
Lead hayrides, nature hike, kayak tours, bike tours and winter sports tours.
Assist with crafts, games, and outside lawn games.
Assist with Grand March.
Complete daily departmental procedures for the Activities Department.
Maintain accurate knowledge of activities to recommend for homeowners/guest inquiries.
Effectively and efficiently handle homeowners/guest issues