About The Position

As a member of Fidelity's Active Trader Services team, you will support some of Fidelity's most active and sophisticated traders by guiding them through market activity, securities transactions, and trading-related questions. You will build trusted relationships through inbound client interactions, providing education and support that help clients make informed investment decisions. Success in this role requires a strong understanding of financial markets, trading products, and industry regulations, along with the ability to simplify complex concepts and deliver an exceptional client experience. You will also identify opportunities to connect clients with trading tools, resources, and solutions that align with their investing needs. Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Requirements

  • Series 7 license
  • Series 63 license
  • Experience in financial services, brokerage operations, trading support, client services, or a related field
  • Knowledge of financial markets, investment products, securities trading, and industry regulations
  • Experience supporting trading activities involving equities, options, mutual funds, fixed income securities, margin, and other investment products
  • Strong communication skills with the ability to explain complex trading and investment concepts in a clear and client-friendly manner
  • Demonstrated ability to identify client needs, deliver personalized solutions, and build long-term relationships
  • Strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment
  • Primary residence must be located within a 90-mile radius at the time of application from the approved branch sites: Pittsburgh and Pitt- South Hills.

Nice To Haves

  • Series 4 license

Responsibilities

  • Support Fidelity's most active and sophisticated traders by guiding them through market activity, securities transactions, and trading-related questions.
  • Build trusted relationships through inbound client interactions.
  • Provide education and support that help clients make informed investment decisions.
  • Identify opportunities to connect clients with trading tools, resources, and solutions that align with their investing needs.
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