Active Student Specialist Withdrawal

Universal Technical Institute • Phoenix, AZ

13d • $20 - $24 • Onsite

About The Position

The Active Student Specialist is responsible for the review of student files at the time of withdrawal and/or change of status. The ideal candidate in this role will have great attention to detail, strong concern for the exact correctness of work, and will have the ability to multi-task while managing multiple deadlines simultaneously. A candidate who takes their work seriously and can work at a faster-than-average pace will be most suited for success as an Active Student Specialist.

Requirements

• High school/GED required
• Minimum three years of experience in Financial Aid.
• Two years customer service experience
• Knowledge of Federal Return to Title IV Calculations required
• Understanding of the timeliness of returning Federal and State funds
• Must be detail oriented with excellent organizational skills
• Ability to meet strict deadlines
• Ability to understand Federal and State regulations
• Excellent communication skills
• Basic computer software aptitude
• Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
• Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
• Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.

Nice To Haves

• Some college preferred
• Experience with auditing and dealing with complicated calculations preferred

Responsibilities

• Determining the tuition obligation that students will owe to UTI upon their withdrawal, ensuring precise calculation in accordance with state and federal regulations.
• Determining and processing the appropriate Title IV refunds in accordance with Department of Education regulations, ensuring precise and timely calculations to meet state and federal deadlines.
• Completing a final file review for inactive student files, ensuring that Financial Aid Advisors properly processed the file while the student was enrolled.
• Responsible for all reports associated with the Return of Federal funds.
• Educating students and parents on tuition charges and required refunds to assist customers in understanding the information and next steps after they leave school.
• Processing and tracking refunds to ensure they are completed within mandated time frames.
• Providing federally mandated updates to the Department of Education’s Common Origination Disbursement web site.
• Staying abreast of Federal and State regulations.
• Other duties as assigned.

Benefits

• Paid Training
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED