Action Officer

Sentar•Charleston, SC

6d•Onsite

About The Position

Sentar is seeking an Action Officer in Charleston, SC! The Cyber Operations Center (CyOC) Action Officer will support the mission-critical efforts of the Defense Health Agency (DHA) by enabling proactive cybersecurity operations that protect sensitive healthcare systems across the Department of Defense (DoD). This role is embedded within the Naval Information Warfare Center (NIWC) Atlantic's Defensive Cyberspace Operations (DCO) Integrated Product Team (IPT), which is tasked with safeguarding DHA�s global infrastructure against cyber threats, unauthorized access, and emerging vulnerabilities. As part of the CyOC team, the Action Officer serves as a key operational resource, working directly with DHA subscribers to receive, triage, and respond to Requests for Information (RFIs) related to cybersecurity threats and incidents. This includes performing detailed threat analysis, coordinating with cross-functional intelligence teams, and delivering actionable intelligence reports to bolster the defense posture of supported entities. Analysts in this role serve on the front lines of cyber defense, translating raw threat data and subscriber inquiries into strategic insights. By supporting frontline military medical operations and critical DoD health IT systems, the RFI Analyst plays a direct role in ensuring mission continuity, data protection, and the safety of warfighters and beneficiaries alike. This position requires a Top Secret/SCI clearance, strong knowledge of DoD cyber policy, and a proven ability to analyze and communicate complex threat intelligence. Candidates will be part of a dynamic, fast-paced environment where analytical precision, rapid response, and interagency collaboration are essential to mission success.

Requirements

Clearance Level: TS/SCI required
Bachelor's Degree: Cyber Security, Information Technology, or Computer Science.
Candidate must meet DoD 8140 (Formerly 8570) baseline certification at the time of hire. The following are commonly accepted: Security+, CISM, or CISSP
3+ years of experience in cybersecurity, threat intelligence analysis, or related cyber defense roles supporting DoD or federal agencies
Strong understanding of DoD cybersecurity policies, including DoD 8500-series, DoDI 8510.01 (RMF), and CJCSM 6510.01 (Cyber Incident Handling)
2+ years of experience conducting cyber threat research, analysis, and reporting in support of SOC, IR, or cyber threat intel teams
Proficiency in analyzing cyber threats across the MITRE ATT&CK framework, including TTPs and IOCs
Experience with threat intelligence platforms (TIPs), SIEM tools (e.g., Splunk, ELK, QRadar), and open-source intelligence (OSINT) research tools
Familiarity with malware analysis, DDoS patterns, phishing campaign forensics, and adversarial behavior
Strong written and verbal communication skills, including the ability to draft and present technical intelligence reports to varied audience.
Ability to manage and prioritize multiple concurrent RFIs in a high-tempo operations environment
Working knowledge of network architecture and protocols, including TCP/IP, DNS, HTTP/S, SMTP, and common intrusion methods
Hands-on experience with collaboration and tracking tools such as JIRA, Confluence, MS Teams, and SharePoint
Demonstrated ability to work collaboratively in a cross-functional environment under minimal supervision

Responsibilities

Receive, assess, and triage incoming Requests for Information (RFIs) from DHA subscribers.
Conduct detailed research and threat analysis on cyber incidents, indicators, and adversary activity.
Develop and deliver concise, accurate, and actionable intelligence reports tailored to subscriber needs.
Collaborate with internal CyOC analysts, incident responders, and threat intelligence teams to ensure comprehensive RFI responses.
Maintain situational awareness of current and emerging cyber threats, vulnerabilities, and attack techniques.
Support the development, documentation, and refinement of RFI processing workflows and standard operating procedures (SOPs).
Provide technical guidance to subscribers regarding cyber threat mitigation and security best practices.
Track RFI status, metrics, and trends to support operational reporting and performance improvement.
Coordinate with NIWC Atlantic and DHA stakeholders to ensure mission alignment and timely response to critical intelligence needs.
Operate in a high-tempo environment with competing priorities and rapidly evolving threat landscapes.

Benefits

Voluntary Medical, Dental, Vision, with Health Savings or Flexible Spending Plan options
Voluntary Life, Critical Illness, Accident, and Long Term Care insurance options
Group Term Life, Short-Term and Long-Term Disability is provided by Sentar to all qualifying employees
Generous 401(k) match
Competitive PTO plan that graduates quickly with years of service
Other leave programs; holiday schedule along with bereavement, maternity, jury and military duty
Mental health awareness programs
Tuition reimbursement
Professional development reimbursement
Recognition and Awards programs