ACT Team Specialist

Southwest Network Company Brand • Phoenix, AZ

1d • Hybrid

About The Position

As a member of an Assertive Community Treatment (ACT) team, functions as a case manager with primary responsibility for providing assertive treatment services, implementing plans for treatment, rehabilitation and support services. Coordinates, monitors, and provides direct services to members in a community setting. Participates in the development of individualized service plans (ISPs) and provides/coordinates services related to ISPs. Acts as a member advocate, coordinates services and discharge plans, and assists in crisis intervention. Provides after-hours care, on-call coverage, and support to all members being served by the ACT team. All members of our team are expected to provide services in accordance with the Nine Guiding Principles for Recovery Oriented Adult Behavioral Health Services and Systems.

Requirements

• Master's or bachelor's degree with a behavioral health or related field OR Bachelor's degree in a non-related field PLUS one year related experience OR Associate's degree in any field PLUS one year related experience OR High school diploma or equivalency certificate PLUS three years' related experience.
• Minimum (1) one year working with seriously mentally ill adults required.
• Must maintain current CPR, First Aid, and Therapeutic Options certifications.
• Must maintain a valid Arizona driver's license and car insurance.
• Must be at least 21 years of age.
• Ability to maintain excellent member and family relationships and provide excellent customer service.
• Effective written, verbal and interpersonal communication skills.
• Ability to stay organized.
• Critical thinking, time management and problem solving skills are a must.
• Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.).
• Proficient in Microsoft Office software.
• Able to utilize the internet and various web browsers.

Nice To Haves

• Previous experience working on an ACT team or equivalent experience preferred.
• Ability to type 25 to 40 WPM is preferred.

Responsibilities

• Provide assertive treatment services.
• Implement plans for treatment, rehabilitation, and support services.
• Coordinate, monitor, and provide direct services to members in a community setting.
• Participate in the development of individualized service plans (ISPs).
• Provide/coordinate services related to ISPs.
• Act as a member advocate.
• Coordinate services and discharge plans.
• Assist in crisis intervention.
• Provide after-hours care, on-call coverage, and support to all members being served by the ACT team.

Benefits

• Medical, Dental, and Vision insurance
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time (10 paid holidays per year!)
• Tuition reimbursement
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree