ACT TEAM LEAD

Apis Services Inc•Chattanooga, TN

21h•$0 - $70,000•Hybrid

About The Position

The ACT Team Lead provides clinical, operational, and administrative leadership for a multidisciplinary Assertive Community Treatment (ACT) team serving adults with serious and persistent mental illness. This position oversees program operations, regulatory compliance, staff supervision, service delivery, and financial performance while maintaining a small clinical caseload. The ACT Team Lead works collaboratively with team members, community partners, and stakeholders to ensure high-quality, person-centered services that promote recovery, stability, and community integration. The successful candidate is a strong clinical leader who is passionate about supporting individuals with complex behavioral health needs while mentoring and developing staff.

Requirements

Master's Degree in Psychology, Social Work, Counseling, Nursing, Rehabilitation, Education, Psychiatry, or a related Human Services field; OR Master's Degree in another Human Services discipline plus qualifying experience.
Minimum three (3) years of direct service experience working with adults in: Mental Health, Substance Use Treatment, Intellectual and Developmental Disabilities, Healthcare, Juvenile Justice, Vocational Rehabilitation, Related Human Services Programs
At least two (2) years of community-based treatment experience.
Must possess active clinical licensure as one of the following: LPC (Licensed Professional Counselor), LCSW (Licensed Clinical Social Worker), LISW (Licensed Independent Social Worker), LMFT (Licensed Marriage and Family Therapist).
Valid Driver's License
Ability to travel throughout the service area
Ability to participate in crisis intervention and community-based services
Strong clinical assessment and treatment planning skills
Leadership and staff development abilities
Knowledge of recovery-oriented and community-based behavioral health services
Excellent verbal and written communication skills
Strong organizational and time-management skills
Crisis intervention and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Knowledge of regulatory, documentation, and compliance requirements
Commitment to person-centered and trauma-informed care

Responsibilities

Conduct initial assessments and develop individualized treatment plans.
Evaluate consumer progress and update treatment interventions as needed.
Maintain a caseload and provide direct clinical services as the primary clinician.
Support consumers in achieving recovery, rehabilitation, and community integration goals.
Ensure services are delivered in accordance with ACT standards and best practices.
Provide supervision, coaching, mentoring, and support to team members.
Participate in recruiting, interviewing, hiring, onboarding, and staff development.
Conduct regular employee performance evaluations.
Train staff on assessment processes, treatment planning, documentation, and service delivery.
Organize, assign, and monitor workloads to ensure program effectiveness.
Communicate agency policies, procedures, and expectations to staff.
Support corrective action processes and performance improvement initiatives when needed.
Ensure 24/7 crisis response coverage for program participants.
Maintain oversight of regulatory and accreditation compliance requirements.
Ensure medical records and documentation meet all clinical, legal, and regulatory standards.
Develop and maintain staff schedules and coverage plans.
Monitor program performance indicators and quality outcomes.
Support program development and continuous quality improvement efforts.
Assist and guide staff in linking individuals to community resources and services.
Assist and guide staff in monitoring service effectiveness and consumer progress.
Assist and guide staff in crisis prevention and intervention.
Assist and guide staff in problem-solving and advocacy.
Assist and guide staff in building natural supports and informal community networks.
Assist and guide staff in independent living and rehabilitation skill development.
Assist and guide staff in peer support services and recovery-oriented care.
Work collaboratively with assigned financial leadership to maintain program sustainability.
Monitor expenditures and ensure responsible use of program resources.
Support census growth and service utilization goals.
Assist in identifying opportunities for operational efficiency and program enhancement.