ACT TEAM LEAD

Apis Services Inc•Frankford, DE

5d•$0 - $70,000•Hybrid

About The Position

We are seeking an experienced and compassionate ACT Team Leader to provide clinical and administrative leadership to a multidisciplinary Assertive Community Treatment team. This is a hands-on leadership opportunity for a clinician who is passionate about recovery-oriented behavioral health services and developing strong teams. You’ll lead professionals and paraprofessionals who work together to support up to 125 individuals living with and recovering from severe and persistent mental illness. Assertive Community Treatment (ACT) is an evidence-based approach designed to provide comprehensive, community-based services to individuals living with severe and persistent mental illness. The ACT Team Leader helps ensure services are delivered through a recovery-oriented, trauma-informed approach focused on hope, strengths, wellness, independence, and meaningful community participation. The program incorporates multiple evidence-based practices.

Requirements

Master’s or Doctoral Degree in Psychology, Counseling, Social Work, Nursing, Rehabilitation, or a related field from an accredited college or university OR Registered Nurse with a certificate in Mental Health Nursing from the American Nurses Association
At least 3 years of clinical and/or administrative experience providing community support services to adults with severe and persistent mental illness, including individuals with co-occurring substance use disorders.
CPR and First Aid Certification
Valid Driver’s License in good standing
At least 3 years of continuous driving experience with no serious traffic infractions
Ability to successfully complete and maintain required criminal background clearances
Ability to work effectively with diverse populations
Strong critical thinking and organizational skills
Excellent written and verbal communication skills
Ability to exercise sound professional judgment
Computer proficiency, including Microsoft Office and Electronic Health Record systems

Nice To Haves

Addictions training and/or experience preferred.

Responsibilities

Inspire staff to provide effective, trauma-informed services focused on hope, strengths, wellness, and recovery.
Provide clinical guidance to the ACT team for individuals receiving services.
Ensure treatment interventions are appropriately scheduled and carried out.
Promote the use of evidence-based practices across the program.
Support practices including trauma-informed care, motivational enhancement, relapse prevention, and recovery-oriented services.
Help ensure individuals receive coordinated, person-centered care that reflects their needs and recovery goals.
Support clinical decision-making and treatment planning across the multidisciplinary team.
Supervise the clinical and administrative activities of program staff.
Provide employees with direction, guidance, coaching, and feedback.
Maintain appropriate staffing levels and ensure positions are filled.
Ensure employees work required hours and complete necessary job responsibilities.
Coordinate and participate in staff meetings, interdisciplinary team meetings, and treatment plan reviews.
Foster an environment that encourages collaborative decision-making and shared accountability.
Promote positive and effective working relationships across the team.
Ensure ACT services are delivered in accordance with program policies, regulatory requirements, and professional and ethical standards.
Monitor program outcomes against established benchmarks.
Develop corrective action plans when opportunities for improvement are identified.
Monitor program performance related to utilization, billing, productivity, and contractual expectations.
Ensure accurate and timely clinical documentation within the Electronic Health Record.
Use EHR reporting tools to monitor staff productivity and compliance.
Maintain appropriate staffing schedules.
Help ensure around-the-clock availability for crisis response.
Maintain compliance with applicable confidentiality, HIPAA, safety, and regulatory requirements.
Help oversee coordination of housing, vocational, medical, entitlement, and other community-based services.
Collaborate with community agencies and housing resources to identify safe and affordable housing options.
Build relationships with internal and external referral sources.
Help individuals access the appropriate level of care and community resources.
Support services that help individuals achieve greater stability and independence.
Promote employment and vocational opportunities as part of recovery planning.
Monitor clinical and operational outcomes.
Identify opportunities to strengthen services and improve program performance.
Collaborate with senior leadership to meet clinical and administrative objectives.
Provide feedback regarding the clinical needs of individuals served.
Identify opportunities to strengthen prevention, outreach, treatment, and supervision.
Demonstrate respect for individuals, families, employees, community partners, and other stakeholders.
Model professional judgment, accountability, and organizational values.